![Diebold Nixdorf](https://cdn.bulldogjob.com/system/companies/logos/000/002/485/square/1200px-Diebold_Nixdorf_Holding_Germany_logo.svg.png)
Customer Service Specialist with German
2 tygodni temu
Customer Service Specialist with German
Your responsibilities
- Providing User Helpdesk Services to inbound customer service requests for dedicated hardware and software
- Guiding customers according to solution trees and knowledge base to solve incidents and service requests
- Providing detailed information on all performed activities to the next appropriate level specialists according to the process
- Updating the call management system accurately and efficiently with call details, actions taken and resolution
Our requirements
- Proficient command of the German Language (at least B2 level)
- English language skills (at least B2 level)
- PC literacy, especially the usage of Microsoft Office package
- Willingness to work in shifts
- Knowledge of customer service principles and best practices (will be additional asset)
What we offer
- Certified trainings - technical training as well as soft skill training help you to build your personal value and capabilities, e.g. PowerShell scripting, Network, Leading the Team etc.
- Various options of development- your career path can grow vertically until you reach out Senior 2nd Level Agent and then also horizontally through technical roles or process oriented roles
- Being part of a multicultural team- opportunity to explore different cultures and thinking might help you to bring new ideas be more understanding/open-minded in your life
- Possibility to use foreign languages- we speak in foreign languages on daily basis so we are continuously developing our communication competencies
- Teamworking and supportive atmosphere in our teams- our senior colleagues are happy to share their knowhow, also our juniors are willing to provide their added value for the team
- Life insurance (Allianz)
- Private medical care (Allianz)
- Sport card (Multisport) - you can enjoy wide range of sport activities on daily basis
- 26 days of holiday for all employees- we appreciate loyalty of our long-term employees but we also believe everybody deserves time to recharge no matter how long you ́ve been with us
- Flexibility in work- Possibility of hybrid work or on-site participation
- Employee referral programme- bonus for recommending suitable profile
Aplikuj
-
Customer Service Specialist With German
2 tygodni temu
Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etatCustomer Service Specialist with German Miejsce pracy: Szczecin Your responsibilities Providing User Helpdesk Services to inbound customer service requests for dedicated hardware and software Guiding customers according to solution trees and knowledge base to solve incidents and service requests Providing detailed information on all performed activities to...
-
Customer Support Specialist with German
2 tygodni temu
Szczecin, West Pomerania, Polska ManpowerGroup Sp. z o.o. Pełny etatManpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i...
-
Customer Support Specialist with German
2 tygodni temu
Szczecin, West Pomerania, Polska Concentrix Pełny etatFluency in German and feeling comfortable speaking and writing in English.Communication skills and attitude towards working with people.High personal culture and customer orientation.Positive attitude to work.Handling incoming calls in German.Handling app.Registering customer requests and building the right relationship with them.Diagnosing and resolving...
-
Customer Support Specialist with German
2 miesięcy temu
Szczecin, West Pomerania, Polska Concentrix Pełny etatFluency in German and feeling comfortable speaking and writing in English.Communication skills and attitude towards working with people.High personal culture and customer orientation.Positive attitude to work.Handling incoming calls in German.Handling app.Registering customer requests and building the right relationship with them.Diagnosing and resolving...
-
Customer Service Specialist with German
2 tygodni temu
Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etatExpect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.We offer flexible working, whether it be from our modern office based in...
-
Customer Service Specialist with German
2 tygodni temu
Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etatExpect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. We offer flexible working, whether it be from our modern office based...
-
Remote Customer Support With German
2 tygodni temu
Szczecin, West Pomerania, Polska Concentrix CVG International Sp. Z O.o. Pełny etatAbout-project : Leading Provider of Smart Home Security Solutions (Arlo/Verisure) Calling all German-speaking superheroes in Poland We're on the hunt for a passionate Customer Support Specialist to join our remote dream team.If you're fluent in German, thrive on delivering mind-blowing customer experiences, and want to be part of something truly special,...
-
Customer Support Advisor with German
4 tygodni temu
Szczecin, West Pomerania, Polska Concentrix Pełny etatJob Title:Customer Support Advisor with German - work at homeJob DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or...
-
Customer Support Advisor with German
2 miesięcy temu
Szczecin, West Pomerania, Polska Concentrix Pełny etatJob Title:Customer Support Advisor with German - work at homeJob DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or...
-
Customer Support Specialist with German
2 tygodni temu
Szczecin, West Pomerania, Polska ManpowerGroup Sp. z o.o. Pełny etatManpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i...
-
Customer Support Specialist with German
2 tygodni temu
Szczecin, West Pomerania, Polska ManpowerGroup Sp. z o.o. Pełny etatManpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i...
-
2nd Level Service Desk Agent with German
2 tygodni temu
Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etatProvides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including remote tools,...
-
2nd Level Service Desk Agent With German
2 tygodni temu
Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etat2nd Level Service Desk Agent with German Miejsce pracy: Szczecin Technologies we use Operating system Windows Your responsibilities Provides proactive user helpdesk services to inbound customer service requests.Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with...
-
2nd Level Service Desk Agent With German
2 tygodni temu
Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etatResponsibilities : Provides proactive user helpdesk services to inbound customer service requests.Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication.Uses available tools and resources,...
-
L1 Agent with German
2 tygodni temu
Szczecin, West Pomerania, Polska Diebold Nixdorf Pełny etatExpect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.Due to natural growth, we are increasing the size of our Customer Support...
-
Customer Service Agent
2 tygodni temu
Szczecin, West Pomerania, Polska Personalbüro U. Herrmann Pełny etatStart: 17th JuneTasks: Languages: German C1 and English B2Candidate: tech background (experience or education)Warunki pracy:Customer Service for technical devices:Channels: voice, chat, e-mailSalary: 6500 PLN gross/monthBonus: up to 500PLN gross/monthType of employment: full time, labor contractOperating hours: Monday-Friday 9-18Benefits: private healthcare...
-
Customer Service Agent
2 tygodni temu
Szczecin, West Pomerania, Polska Personalbüro U. Herrmann Pełny etatStart: 17th JuneTasks: Customer Service for technical devices:Channels: voice, chat, e-mailProfile:Languages: German C1 and English B2Candidate: tech background (experience or education)Benefits:Salary: 6500 PLN gross/monthBonus: up to 500PLN gross/monthType of employment: full time, labor contractOperating hours: Monday-Friday 9-18Benefits: private...
-
Customer Supporter Specialist
1 miesiąc temu
Szczecin, West Pomerania, Polska Concentrix Pełny etatJob Title:Customer Supporter SpecialistJob DescriptionYour responsibilities Handle calls, chats, and emails with our US-based clients. Represent a high-profile company (it's a secret for now, but they're big). Excel in lead generation, unlocking amazing bonus opportunities. Become the go-to person for our clients, providing top-notch support and service....
-
Customer Supporter Specialist
2 tygodni temu
Szczecin, West Pomerania, Polska Concentrix Pełny etatJob Title:Customer Supporter SpecialistJob DescriptionYour responsibilities Handle calls, chats, and emails with our US-based clients. Represent a high-profile company (it's a secret for now, but they're big). Excel in lead generation, unlocking amazing bonus opportunities. Become the go-to person for our clients, providing top-notch support and service....
-
Customer Supporter Specialist
4 tygodni temu
Szczecin, West Pomerania, Polska Concentrix Pełny etatJob Title:Customer Supporter SpecialistJob DescriptionYour responsibilities Handle calls, chats, and emails with our US-based clients. Represent a high-profile company (it's a secret for now, but they're big). Excel in lead generation, unlocking amazing bonus opportunities. Become the go-to person for our clients, providing top-notch support and service....