Technical Support Specialist with French/German/Spanish

2 tygodni temu

Rzeszów, Polska JAMF Pełny etat
Expected, MacOS
Operating system, macOS
About the project, At Jamf, we empower people to be their best selves and do their best work.

The Technical Support Specialist provides technical support for customers related to the installation, troubleshooting and integration of Jamf products and supporting technologies.

The position provides firsthand assistance to end-users and is responsible for day-to-day interactions with customers.

The position also actively participates in the creation, maintenance, and sharing of technical information and documentation related to core Jamf products and supporting technologies., , This role is remote in Poland.

We are only able to accept applications for those based in Poland or have sponsorship to live and work in Poland.

Your responsibilities, Utilize available resources to resolve support issues independently and as part of a team., Work firsthand with customers to troubleshoot, recreate, and/or resolve support issues related to JAMF products and supporting technologies., Answer local support number and contribute to the global support resource pool., Maintain excellent case documentation to allow for collaborative troubleshooting and resolution., Effectively communicate with customers in all formats and use judgment to determine the appropriate channel of response (email, phone, screen sharing, etc.)., Maintain case management to ensure target response times are met., Actively participates cross-departmentally and cross-regionally in the creation, maintenance, and sharing of technical information and documentation related to core Jamf products and supporting technologies., Other duties and special projects as assigned.

Minimum 1 year exceptional customer service skills along with the ability to interact with internal and external customers and technical support and/or systems administration., Minimum of 2 years Experience with MacOS and server platforms., Communication (Level B2/C1) in English and in French/German/Spanish is a must., Ability to communicate complex technical terms in an easy to understand, non-technical manner., Ability to engage with and establish trust and rapport with all levels of customers and employees., Ability to perform troubleshooting and problem solving tasks related to systems, networks, and hardware., Capacity to multi-task and quickly prioritize duties., Aptitude to quickly learn technical concepts., Ability to work independently and as part of a team.

Team members, support, IT administrator
This is how we work on a project, issue tracking tools
Development opportunities we offer, development budget, substantive support from technological leaders, technical knowledge exchange within the company, time for development of your ideas

What we offer, Named a 100 Best Companies to Work For by Great Place to Work and Fortune Magazine., We train and we then we give you the room to grow.

We offer a clear and defined customer support career path, but our Jamfs also choose to explore horizontal career growth to discover new interests and opportunities., Our Support teams are the technical experts solving problems big and small for our loyal customer base.

Tech support is human support and you will know you are making a real and meaningful impact for our more than 70,000 global customer base., Our customers are some of the most loyal in the world.

We put people over profits – which is why our customers keep coming back to us, We offer flexible work-life in a choice-based office model and new hires receive a home office bonus to better their work space., Benefits are a critical part of the "whole employee experience".

Our benefits package includes 30 days of paid time off, 3 days of VTO, health benefits, and more.
Benefits, private medical care, sharing the costs of professional training & courses, life insurance, remote work opportunities, flexible working time, integration events, no dress code, coffee / tea, employee referral program, extra leave, Apple devices, custom workstation, employee stock purchase program, volunteer time off

What is a Jamf?, You go above and beyond for others, are willing to help, and support the team around you.

You value and learn from different perspectives. You are curious and resourceful, a problem-solver, self-driven and constantly improving. You are excited to try new things, explore new ideas, and seek new opportunities. You care about inclusion and diversity, social responsibility, and are someone who just wants to do the right thing.
What does Jamf do?, Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace.

We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device.

With Jamf, IT and security teams are able to confidently manage and protect Mac, iPad, iPhone and Apple TV devices, easing the burden of updating, deploying and securing the data used by their end-users.

Jamf's purpose is to simplify work by helping organizations manage and secure an Apple experience that end-users love and organizations trust., , We are free-thinkers, can-doers and problem crushers with a passion for helping customers empower their workforce to focus on their jobs, not the hassles of managing technology – freeing nurses to care, teachers to teach and businesses to thrive.

We have over 2,500 employees worldwide who are encouraged to bring their whole selves to work each and every day.

, , Get social with us and follow the conversation at #OneJamf
JAMF, At Jamf, people are at the core of everything we do. We do what's right for our customers, our employees, our communities and our world.

We take pride in simplifying technology for tens of thousands of customers around the globe and helping organizations succeed with Apple., , Jamf offers remote and hybrid positions.

Depending upon the role, work in the office, connect 100% remote from your home, or find the blend that works best for you.

This is how we work,

  • Technical Support Specialist FR/GER/SP 2nd line @

    2 tygodni temu

    Rzeszów, Polska Jamf Pełny etat

    At Jamf, we empower people to be their best selves and do their best work. The Technical Support Specialist provides technical support for customers related to the installation, troubleshooting and integration of Jamf products and supporting technologies. The position provides firsthand assistance to end-users and is responsible for day-to-day interactions...

  • Service Desk Specialist With German

    2 tygodni temu

    Rzeszów, Subcarpathian, Polska Deloitte CE BSC Rzeszów Pełny etat

    Service Desk Specialist with German Miejsce pracy: Rzeszów Technologies we use Operating system Windows About the project German speakers-we will provide you with the technical training which will help you succeed in the role.All you need is the language skills and a can do attitude.Your responsibilities Delivering high-quality standard customer service;...

  • Service Desk Specialist with German

    1 miesiąc temu

    Rzeszów, Polska Deloitte CE BSC Rzeszów Pełny etat

    Operating system, Windows About the project, German speakers-we will provide you with the technical training which will help you succeed in the role. All you need is the language skills and a can do attitude. Your responsibilities, Delivering high-quality standard customer service;, Remote support for Deloitte’s employees regarding technical issues;,...

  • Service Desk Specialist with German

    4 tygodni temu

    Rzeszów, Polska Deloitte CE BSC Rzeszów Pełny etat

    Operating system, Windows About the project, German speakers-we will provide you with the technical training which will help you succeed in the role. All you need is the language skills and a can do attitude. Your responsibilities, Delivering high-quality standard customer service;, Remote support for Deloitte’s employees regarding technical issues;,...

  • Service Desk Specialist with German

    2 tygodni temu

    Rzeszów, Polska Deloitte CE BSC Rzeszów Pełny etat

    Operating system, WindowsAbout the project, German speakers-we will provide you with the technical training which will help you succeed in the role. All you need is the language skills and a can do attitude.Your responsibilities, Delivering high-quality standard customer service;, Remote support for Deloitte's employees regarding technical issues;, Contact...

  • Customer Service Specialist with German

    2 tygodni temu

    Rzeszów, Polska Deloitte CE BSC Rzeszów Pełny etat

    Customer Service Specialist with German Miejsce pracy: Rzeszów Your responsibilities Delivering high-quality standard customer service;Remote support for Deloitte's employees regarding issues;Contact with clients via incoming phone calls, self-service tickets and chats;Analysis and solving of the most common enquiries using step-by-step solutions provided...

  • Billing Specialist with French, Italian and English

    2 dni temu

    Rzeszów, Polska LeasingTeam Group Pełny etat

    LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter...

  • Billing Specialist with French and Italian

    4 tygodni temu

    Rzeszów, Polska LeasingTeam Group Pełny etat

    LeasingTeam Professional wspiera polskie i globalne przedsiębiorstwa w pozyskiwaniu kluczowych pracowników i zarządzaniu zasobami ludzkimi. Agencja specjalizuje się w rekrutacjach stałych na stanowiska średniego i wyższego szczebla oraz outsourcingu white-collar. Skutecznie realizuje zlecenia, pracując w oparciu o autorską metodologię ASSET®,...

  • Billing Specialist with French and Italian

    2 miesięcy temu

    Rzeszów, Polska LeasingTeam Group Pełny etat

    LeasingTeam Professional wspiera polskie i globalne przedsiębiorstwa w pozyskiwaniu kluczowych pracowników i zarządzaniu zasobami ludzkimi. Agencja specjalizuje się w rekrutacjach stałych na stanowiska średniego i wyższego szczebla oraz outsourcingu white-collar. Skutecznie realizuje zlecenia, pracując w oparciu o autorską metodologię ASSET®,...

  • Customer Service Representative with French or German

    4 tygodni temu

    Rzeszów, Polska Nowima Sp. z o.o. Pełny etat

    Customer Service Representative with French or GermanTwój zakres obowiązków Odpowiadanie na pytania klientów telefonicznie oraz mailowo. Koordynacja procesu realizacji usługi u klienta od podpisania umowy do pełnej realizacji zadania. ...

  • Logistics Handling Specialist with German

    4 dni temu

    Rzeszów, Polska Siemens Sp. z o.o Pełny etat

    Logistics Handling Specialist with German (f/m/d) Miejsce pracy: Rzeszów Your responsibilities Processing and execution of orders in the system (SAP) Contacts with customers via email/phone Close cooperation with various internal departments Organization of deliveries and material flow within the company in line with relevant regulations Handling warranty...

  • Second Line Analyst With German

    2 tygodni temu

    Rzeszów, Subcarpathian, Polska DCG Sp. Z O.o. Pełny etat

    DCG is a modern technology company, gathering in its ranks IT related professionals.Due to the continuous development and the large number of recruitment projects that we carry out for our Partners, we are looking for a person for the position: Second Line Analyst with GermanOFFER:Private medical care Co-financing for the sport card Training & learning...

  • Customer Service Representative with French or German

    2 tygodni temu

    Rzeszów, Polska NOWIMA sp. z o.o. Pełny etat

    Customer Service Representative with French or German Miejsce pracy: Rzeszów Twój zakres obowiązków Odpowiadanie na pytania klientów telefonicznie oraz mailowo.Koordynacja procesu realizacji usługi u klienta od podpisania umowy do pełnej realizacji zadania.Rozwiązywanie problemów i zgłoszeń od klientów.Udzielanie informacji dotyczących...

  • Accountant with French, Italian and English

    2 dni temu

    Rzeszów, Polska LeasingTeam Group Pełny etat

    LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter...

  • Technical Delivery Specialist

    1 tydzień temu

    Rzeszów, Polska Deloitte CE BSC Rzeszów Pełny etat

    Technical Delivery Specialist Miejsce pracy: Rzeszów Technologies we use Expected Microsoft Azure AWS SQL Operating system Windows Your responsibilities This is a technical role delivering new IT services into Deloitte, as part of a team involving wide range of different technologies. From on premise upgrades to complex cloud deployments and SaaS,...

  • AR Accountant with French, Italian and English

    2 dni temu

    Rzeszów, Polska LeasingTeam Group Pełny etat

    LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter...

  • Billing Accountant with French and Italian

    2 miesięcy temu

    Rzeszów, Polska LeasingTeam Group Pełny etat

    LeasingTeam Professional wspiera polskie i globalne przedsiębiorstwa w pozyskiwaniu kluczowych pracowników i zarządzaniu zasobami ludzkimi. Agencja specjalizuje się w rekrutacjach stałych na stanowiska średniego i wyższego szczebla oraz outsourcingu white-collar. Skutecznie realizuje zlecenia, pracując w oparciu o autorską metodologię ASSET®,...

  • Billing Accountant with French and Italian

    4 tygodni temu

    Rzeszów, Polska LeasingTeam Group Pełny etat

    LeasingTeam Professional wspiera polskie i globalne przedsiębiorstwa w pozyskiwaniu kluczowych pracowników i zarządzaniu zasobami ludzkimi. Agencja specjalizuje się w rekrutacjach stałych na stanowiska średniego i wyższego szczebla oraz outsourcingu white-collar. Skutecznie realizuje zlecenia, pracując w oparciu o autorską metodologię ASSET®,...

  • IT specialist

    2 tygodni temu

    Rzeszów, Subcarpathian, Polska Edvantis Pełny etat

    We are looking for an IT company's purchasing, inventory, and warehouse management specialist to help us organize our inventory, purchase, and shipping processes.The candidate should have experience working in a warehouse environment and will be responsible for receiving, storing, distributing, and keeping records about products and materials.The candidate...

  • CRM Manager with German

    2 tygodni temu

    Rzeszów, Subcarpathian, Polska Limango Pełny etat

    Position: CRM Manager with German - fully remote possibleLocation: hybrid work, office - Wroclaw, remoteYour role and main tasksInspire & activate the German members of limango with our offer of Travel, Picture service and Ad Sales campaigns.Daily tasks of the position:Plan, prepared & reported the communication for our Travel, Photo and Ad Sales campaigns...