Infrastructure Analyst

2 tygodni temu

Katowice, Silesia, Polska Capgemini Pełny etat

At Capgemini, we're proud to be a global leader in working with companies to transform and manage their business by harnessing the power of technology. We are guided everyday by the purpose of unleashing human energy through technology for an inclusive and sustainable future.

We are a responsible and diverse organization, with a strong 55-year heritage and deep industry expertise. We are trusted by our clients to address the entire breadth of their business needs — from strategy and design to operations. Our actions are fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

About the role:

Our team are focused on developing and maintaining ADAS Platform.
We work in a dynamic environment providing delivery and project services to maintain the infrastructure, improve current standards and implement new solutions.

You will monitor Private Cloud environments located in 3 sites, resolve basic incidents, and route them to other involved teams.
You should be motivated, have a "can do" attitude and be willing to keep on developing your skills (no routine).
Main accountabilities:

  • Resolve incidents within "Operations" assignment group with the help of the knowledge base
  • Dispatch tickets to other assignment teams
  • Monitor all open and unassigned incidents
  • Process of IT Security alerts according to knowledge articles
  • Cooperate with other teams including external suppliers
  • Develop and maintain of existing and new documentation
  • Define knowledge articles for new types of alerts
Our Requirements:
  • Multitasking and problem handling skills
  • Ability to work in the international team
  • Service Management tool handling (ServiceNow)
  • Availability to work in 24/7 system (8 hours shifts)
  • Communicative English, at least B2
Nice to have:
  • Basic Linux understanding
  • Basic expertise in scripting
  • Basic knowledge of DevOps concept
  • Good interpersonal skill
What have we prepared for you?

A lot of benefits:

  • Private medical care and life insurance with ability to buy additional packages (e.g., dental care, senior care, oncology) on preferential terms.
  • Access to Capgemini Helpline with possibility to chat with therapists.
  • Bonuses for recommending your friends to Capgemini.
  • Access to Inspiro app with rich audiobooks database
  • Access to our NAIS benefit platform (40+ options available: Netflix, SpotifyMultisport, cinema tickets, etc.)

Personal and professional development:

  • 70+ training tracks with certification opportunities (e.g. MS Azure, AWS, Google) on our NEXT training platform.
  • Platform with free access to Pluralsight, TED TalksCoursera materials and trainings.
  • Free access to Udemy Business account with ability to use during and outside working hours.

Our legendary atmosphere:

We value teamwork and good relationships. We work together, drink coffee together, and form friendships both inside and outside of work.

  • No official dress-code.
  • Various communities: OUTfront, , Foreigners Community, and more.
  • Day off for volunteering
  • Ability to implement world-changing initiatives thanks to our Grant Program
  • The award of "Top Employer Poland 2024" and "Top Employer Europe 2024" - proof of our commitment to creating an exceptional work environment and caring for the development of our employees.
Who are we?

Being one of us means constant development among other great people. It's a team who you want to spend time with, during and after work. Trainings and initiatives make your daily tasks more interesting, fun, and unique.

One of Capgemini Poland's business unit is Cloud Infrastructure Services (CIS) – all the teams inside have a variety of scopes.

Our employees say that in CIS they are surrounded by awesome teammates who are ready to help you professionally or just to drink a coffee with. You can count on your managers, willing to support you and share their expertise with you.

It's time to #Get the Future You Want

Your life is in your hands, and you have the opportunity to improve it, develop yourself, and simply — join us :)

When you join Capgemini, you don't just start a new job. You become part of something bigger.

Learn about how the recruitment process works – how to apply, where to follow your application, and next steps.

To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.

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