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Customer Service Representative with German
2 tygodni temu
Oversee Operations:
- Monitor customer needs and logistic planning, addressing exceptions.
- Assess forecast feasibility and address discrepancies.
- Notify partners of unexpected events and propose solutions.
Handle Customer Requests:
- Receive and address customer requests and claims.
- Analyze issues and provide resolutions.
- Maintain contact with customers and ensure issue closure.
Enhance Customer Relationships:
- Promote understanding of workflow and communication methods.
- Understand customer's organizational structure to implement measures.
- Improve work methods.
- Fluent in English and German.
- Customer-Focused Attitude: Enthusiastic about understanding and fulfilling customer needs.
- Strong Team Player: You value teamwork and excel in collaborative environments.
- Adaptable and Quick to Respond: You thrive in fast-paced, dynamic settings.
- Effective Communicator: You express your thoughts and ideas clearly, both verbally and in writing.
- Active Listener: Your listening skills enable you to understand and address others' needs effectively.
- Highly skilled in computer use.
- Comprehensive private medical care through LuxMed, with the option to cover family members.
- Partial subsidy for a Multisport Card.
- Access to various benefits via the MyBenefit Cafeteria pass.
- Attractive bonus program.
- Christmas gift vouchers.
- Convenient lunch card system.
- Participation in the Shareholders Plan for investment opportunities.
- Attractive discounts on the company's products.
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