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Sap Finance Control Consultant
2 tygodni temu
Role: SAP FICO Consultant
Location: Krakow, Poland (Hybrid onsite 1day/week)
Language: English & Polish
Duration: 6+Months
Job Description:
- 2-3 years of experience in SAP Fico
- Excellent communication skills to interact effectively with users and team members.
- Proficiency in respective SAP modules with an understanding of business processes and principles.
- Provide first-line support for SAP modules, addressing user queries, and troubleshooting issues related to SAP functionalities.
- Monitor and triage incoming support tickets, prioritize tasks, and escalate complex issues to Level 2 support or relevant teams.
- Assist users in navigating SAP applications, conducting basic troubleshooting, and providing guidance on system usage and best practices.
- Document support activities, resolutions, and procedures followed for future reference and knowledge sharing.
- Collaborate with cross-functional teams to resolve integration issues between SAP and other modules/systems.
- Contribute to the development and maintenance of support documentation, knowledge bases, and training materials.
- Participate in testing and validation of SAP system changes, updates, and new configurations.
- Participate in training sessions to enhance personal knowledge and support capabilities.
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