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Client Solutions Specialist with Ukrainian

3 miesięcy temu

Warszawa, Mazovia, Polska Mercer Pełny etat

Mercer is seeking candidates for the following position based in the Warsaw office:

Client Solutions Specialist with Ukrainian

What can you expect?

Our organization is characterized by experienced and friendly managers, as well as open and diverse corporate culture. Client Solutions Specialist role is based in our Warsaw office in the Client Solutions Team - CST, which is a truly unique place. If you like genuinely multinational, multicultural and dynamic environment – this work offer is definitely for you. In this role you'll have a chance to develop and maintain day-to-day relationships with Mercer's clients and consultants in the comp & ben area.


What is in it for you:

  • Flexible working hours and hybrid model of work ( 2 days of home-office a week, unless you prefer to come to the office more often)
  • Opportunities for professional development and career growth
  • Global role with truly international exposure – working with teams across regions
  • Attractive benefits package (including private health care, sports card, life insurance, lunch card, language courses, retirement plan)
  • Multilingual community with an inclusive atmosphere
  • Stable employment at a multinational Group with 150 years of history
  • Comfortable office in Warsaw city center (Al. Jerozolimskie 98, Pl. Zawiszy area)

We will count on you to:

  • Manage portfolio of local clients
  • Advising our internal consultants and clients on Mercer products and services across EMEA
  • Cooperation with market consultants – providing sales support to consultants (sales presentations, product information, contacting clients etc.)
  • Supporting and managing clients' participation in Mercer's salary surveys
  • Answering day-to-day client queries via email and phone
  • Provide one-on-one demo/presentations on Mercer on-line platforms and methodology for clients
  • Working on compensation & benefits related data for both internal and external clients
  • Cooperating with colleagues from other Teams

What you need to have:

  • 2-3 years of experience in the areas of customer services
  • Very good English, Ukrainian & Russian
  • Knowledge of Excel
  • Very strong organizational and project coordination skills

What makes you stand out:

  • Market research, HR or Compensation & Benefits area experience
  • Experience in negotiations with Clients
  • Previous work or study related international exposure
  • Quality assurance, service-minded and team oriented

If you are interested, please send your CV in English.

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on LinkedIn and X.