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ESB Support IT Specialist
4 miesięcy temu
Time Type:
Your responsibilities:
- Performing 2nd level support within Integration area using various systems employed by DSV.
- Providing support to project teams and customers throughout the implementation process.
- Managing system technical documentation, knowledge database, and written instructions.
- Sharing knowledge and offering support to project teams, external & internal customers, and operational teams within the organization.
- Monitoring customer orders and organizational integration systems daily.
- Engaging in incident-driven problem-solving and identifying root causes.
- Proficiency in English, both spoken and written.
- Practical knowledge of data exchange communication protocols such as: FTP, FTPs, sFTP, HTTP, HTTPs, MQ.
- Experience with SQL queries for data analysis, extraction, and system checks.
- Intermediate IT skills (MS Windows, MS Office, IT basics, and Active Directory understanding).
- Understanding of MS Windows server environment, including active directory services.
- Basic familiarity with Unix systems.
- Experience with XML file formats and common electronic data exchange protocols.
- Basic knowledge of Microsoft Biztalk or IBM App Connect environment is advantageous.
- Understanding of C# programming language basics or similar.
- Customer-oriented mindset and service-driven attitude.
- Strong analytical thinking abilities.
- Background in development (Python, PHP, Laravel, React, SQL, Selenium).
- Employment contract.
- Private medical care.
- Comprehensive onboarding program.
- Buddy system.
- Work-life balance initiatives.
- Modern eco-friendly office space.
- Comfortable ergonomic office setup.
- Scandinavian work culture.
- Access to internal training programs.
- Culture of feedback and improvement.
- Internal transition opportunities.
- Holiday gifts for employees.
- Participation in sport groups.
- Bike parking facilities.
DSV – Global transport and logistics