Customer Support with Dutch

3 tygodni temu


Katowice, Polska Concentrix CVG International Sp. z o.o. Pełny etat

responsibilities :
Support customers for security cameras and system uses (pre and after-sales)
Assisting our customers via inbound & outbound calls and via chats/emails
Collaborating with other departments to ensure customer satisfaction and resolution of issues
Handling inquiries, resolving complaints, and troubleshooting technical issues

requirements-expected :
Knowledge of Dutch min. B2 and English min. B1 (for training purposes)
Excellent communication and interpersonal skills
Previous experience in customer support or related field
Strong attention to detail and ability to multitask efficiently
Previous experience working in technical environment or in interest in new technologies.

offered :
Attractive salary based on a labor contract,
Modern workplace in the heart of Katowice,
Relocation package,
Multisport Card, Private Medical Healthcare, MyBenefit, Life Insurance,
Fully paid training (you will get the salary for participation in the training),
Possibility to Refer a Friend,
Team-building events,
Team leader support at every stage of cooperation,
Coaching, mentoring to improve your qualifications.

benefits :
sharing the costs of sports activities
private medical care
life insurance
fruits
integration events
no dress code
coffee / tea
redeployment package

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