Engineer III, End-User Computing

2 tygodni temu

Warszawa, Mazovia, Polska Energizer Holdings Pełny etat

What you'll love about this job

Global Environment, High IT Standards, Great Brands, Team Work.

This is Energizer Holdings, Inc.

Energizer Holdings responsibly creates products to make lives easier and more enjoyable. To do this, we lean into our culture as an organization – we win together, while serving each other, with a willingness to act boldly, all while doing right. Our colleagues hail from all backgrounds, nationalities and walks of life, but our shared mission and purpose make us one team. Because we're a global organization, you will always have opportunities to learn, grow and develop in your career. We support flexible working arrangements wherever possible.

Position Summary

This position is a key member of the Global Information Technology Infrastructure team responsible for delivering IT services within the end-user computing environment and providing technical assistance to business users. This position is also accountable for triaging end user issues, as well as resolution of IT assets and office automation issues, including PCs, printers, mobile devices and networks. Reviews requests prior to escalating to next level support. Assists with small project implementation.

Responsibilities

Main Job Tasks and Responsibilities:

Respond to requests for technical assistance in person, via phone, electronically or otherwise Log all IT interactions and maintain communication logs in ticketing system Provide hardware/software support, including responsibility for IMAC, Desktop, Laptop, Printer, Mobile Devices, etc. Research and resolve technical issues within agreed SLA KPI targets using global standard ticketing tool, and assist in problem analysis and reporting Provide audio visual support Update existing and create new support documentation for communication to global support personnel Follow standard EUC procedures and best practices in arriving at issue resolution Install, configure, and troubleshoot all approved software as per Energizer guidelines Provide Smarthands support for network and server teams, including providing onsite support, maintenance, backup and recovery of local network, server and voice communication resources Provide PC user training Provide white-glove support for VIP's Identify and escalate situations requiring urgent attention through use of on-call list, team leadership, and other appropriate resources Track and route problems and requests through to completion, providing timely updates when applicable Maintains integrity of energizer's active directory system. Lead, assign, and actively participate in IT projects and related tasks. Architect, supervise and participate in the implementation of technologies and platforms supporting a complex corporate infrastructure Mentor other EUC Engineers

IT Asset Management

Manage PC/Printer Site Assets, including inventory for PC/Printers, management of PC disposal and physical PC and printer placement and moves (where applicable) Complete inventory refresh as required annually May serve as site purchaser for infrastructure devices (non-US) Maintain spare parts inventory Perform monthly audit requirements

Technology Solution Deployment & Enhancement

Deploy and install physical assets, including determining local staging requirements, coordinating with business, and completing testing activities Complete assigned project deliverables, including conducting Software/Application compatibility testing Stay abreast of industry trends and recommend areas of improvement

IT Compliance & Audit

Help drive and adhere to global IT policies and standards Contribute to IT audits

Other Duties and Responsibilities

Shipping, receiving, and inventory control of loaner equipment Contributions to the continuous improvement of processes pertaining to the delivery of superior customer service Physical requirements include lifting and moving IT equipment including but not limited to; monitors, desktops, network switches

Miscellaneous projects as assigned.

What we are looking for

University Degree or High School diploma plus five years' experience in related area Knowledge of desktop end-user technologies, including PCs, iOS, Android, Windows Phone, and Windows Experience with office automation software and tools including MS Office Desire to stay abreast of best practices and technologies that affect the business and ability to retain new skills Advanced problem solving skills and the ability to develop creative solutions proactively Demonstrated ability to multi-task Excellent written and oral communications skills, including ability to document issues and resolutions Excellent interpersonal skills and customer focus with ability to work collaboratively and deliver high-quality outcomes for IT and non-IT colleagues Team player with ability to work independently in a distributed work environment with flexibility to handle on-call responsibilities Leadership capabilities Proficient in English and local languages

Preferred Skills and Experience

6+ months of experience working directly with end users Experience with large multi-national consumer products company

Come join us

Energizer is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, veteran status, national origin, race, religion, sex, sexual orientation, gender identity or any other legally protected status in accordance with applicable federal, state and local laws.

  • End User Computing Specialist @

    2 tygodni temu

    Warszawa, Mazovia, Polska Link Group Pełny etat

    Proficiency in managing and configuring devices using Microsoft Intune, Azure/Entra ID, and Powershell.Strong knowledge and hands-on experience with end-user hardware, including desktops, laptops, tablets, and smartphones.At least 3 years of experience in supporting and maintaining PC and mobile devices using cloud technologies.Demonstrated ability to...

  • End User Services Analyst

    2 tygodni temu

    Warszawa, Mazovia, Polska Vertiv Pełny etat

    Who are we? At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower...

  • Back-End Engineer

    2 tygodni temu

    Warszawa, Mazovia, Polska TransferGo Pełny etat

    TransferGo is a growing fintech scale-up on a mission to make the world a fairer place for migrants. We strive to provide tailored, more affordable financial services that make people's hard-earned money go further. Now in our 12th year, with over 370 employees in offices across Europe, we're crafting a brilliant, relevant product that makes a difference...

  • Front-end Engineer For Samsung Ads Project

    2 tygodni temu

    Warszawa, Mazovia, Polska Samsung R&d Institute Poland Pełny etat

    Technologies-expected : Type Script Java Script CSS React technologies-optional : Java Spring Angular Vue about-project : We seek a highly skilled and motivated Front-End Engineer to join our growing Samsung Ads team.As Front-End Engineer, you will contribute to development and buildout of components of Samsung's DSP platform.You will be closely working with...

  • Senior Python Back-End Engineer @

    2 tygodni temu

    Warszawa, Mazovia, Polska N-iX Pełny etat

    Senior Python Back-End Engineer @ N-iX Warsaw, Masovian Voivodeship Senior Python Back-End Engineer @ N-iX Warszawa Warsaw, Masovian Voivodeship, Polska About the customerOur client is a cutting-edge, technology-focused company that provides a better way of detecting and managing risks that may impact the outcome of clinical trials. Their solutions, all of...

  • Front-end Lead Engineer For Samsung Ads Project

    2 tygodni temu

    Warszawa, Mazovia, Polska Samsung R&d Institute Poland Pełny etat

    Technologies-expected : React Native Type Script CSS SCSS technologies-optional : Java Spring Angular JQL Jira about-project : We seek a highly skilled and motivated Front-End Lead Engineer to join our growing Samsung Ads team.As Front-End Lead Engineer, you will contribute to development and buildout of components of Samsung's DSP platform.You will be...

  • AI Systems Engineer Edge Computing IRC216294

    2 tygodni temu

    Warszawa, Mazovia, Polska GlobalLogic Pełny etat

    GlobalLogic is seeking an experienced AI Systems Engineer (Edge Computing) to join their engineering team. If you're someone with a knack for AI and an interest in self-driving cars, keep on reading!Requirements:Machine Learning and Deep Learning: Understand ML and deep learning principles, algorithms, and architectures. Familiarity with models like CNNs,...

  • Senior Front End Engineer

    2 tygodni temu

    Warszawa, Mazovia, Polska Livespace Sp. z o.o. Pełny etat

    Senior Front End Engineer Warsaw, Masovian Voivodeship At Livespace, we love enabling SMB success by helping sales teams worldwide achieve predictable growth through sharing knowledge and best practices, thanks to our process-oriented SaaS CRM.As a Senior Front End Engineer, you will: build efficient and flexible UIplay a key role in designing the front-end...

  • Tech Lead Front-end Engineer

    2 tygodni temu

    Warszawa, Mazovia, Polska OnHires Pełny etat

    Role Overview:We are seeking an experienced and talented Tech Lead Front-end Developer to lead our client's front-end team. The ideal candidate will have deep knowledge and experience in JavaScript, particularly with This role is critical for developing responsive web interfaces that ensure optimal performance, accessibility, and user experience. The...

  • Senior Angular JS Front-End Engineer

    2 tygodni temu

    Warszawa, Mazovia, Polska N-iX Pełny etat

    Senior Angular JS Front-End Engineer Warsaw, Masovian Voivodeship Senior Angular JS Front-End Engineer Warszawa Warsaw, Masovian Voivodeship, Polska Our client is an award-winning global tax services and software provider and is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides...

  • Senior Back-End Engineer

    2 tygodni temu

    Warszawa, Mazovia, Polska TransferGo Pełny etat

    TransferGo is a growing fintech scale-up on a mission to make the world a fairer place for migrants. We strive to provide tailored, more affordable financial services that make people's hard-earned money go further. Now in our 12th year, with over 370 employees in offices across Europe, we're crafting a brilliant, relevant product that makes a difference...

  • IT Requirements Engineer

    2 tygodni temu

    Warszawa, Mazovia, Polska Mettler Toledo AG Pełny etat

    Within his/her functional area, the Requirements Engineer is responsible to support with the definition of a global template for product requirements management and its integration with then engineering platforms used for software and hardware delivery. The Requirements Engineer collaborates with the Product Owner on different projects in the area of project...

  • Automation Specialist

    2 tygodni temu

    Warszawa, Mazovia, Polska MARGO CONSULTING POLSKA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Pełny etat

    Join Us as an Automation Specialist in the Banking SectorWe're on the lookout for a talented Automation Specialist to be a part of an exciting project within the banking sector for one of our clients. Take a deep dive into the specifics of our offer below About the role:As an Automation Specialist, you will be responsible for maintaining and delivering EUC...

  • Data Engineer

    2 tygodni temu

    Warszawa, Mazovia, Polska Balyasny Asset Management L.P. Pełny etat

    Data Engineer - Core DataLocation: WarsawYou will be part of a dedicated core data engineering team responsible for developing and maintaining standard data engineering patterns utilized by BAM's data professionals. This team focuses on creating core ETL/ELT pipelines for general-use datasets and managing shared libraries and design patterns for other data...

  • Senior Front-end Engineer

    2 tygodni temu

    Warszawa, Mazovia, Polska hireone Pełny etat

    We are currently on the lookout for an experienced Senior Frontend Engineer to join our client's team working on an exciting project in the medical industry What's the project about?Our client is developing a comprehensive platform, application, and website designed to monitor prescription drug prices in the United States and offer free coupons for discounts...

  • Senior C++ Software Engineer

    2 tygodni temu

    Warszawa, Mazovia, Polska NVIDIA Corporation Pełny etat

    Senior C++ Software Engineer page is loaded Senior C++ Software Engineer Apply locations Poland, Remote Poland, Warsaw time type Full time posted on Posted 5 Days Ago job requisition id JR NVIDIA's GPUs, SoCs, and networking hardware are the world leaders in performance and efficiency, and we are continually innovating in creative and unique ways to improve...

  • Front-end Engineer

    2 tygodni temu

    Warszawa, Mazovia, Polska The Digital Bunch Pełny etat

    HR Screening with Dagmara CEO/Alex CTO - Once we receive your CV, we'll take a look and schedule a brief call. During this chat, you'll have the chance to learn more about our company and your potential role. It's also an opportunity for us to get to know you better and discuss your expectations. We aim to keep the conversation concrete yet informal and...

  • Software Engineer Iii, Security/privacy @

    2 tygodni temu

    Warszawa, Mazovia, Polska Google Pełny etat

    Software Engineer III, Security/Privacy, Devices Software About the job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another.Our products need to handle information at massive scale, and extend well beyond web search.We're looking for engineers...

  • Sr. It Support Engineer Ii @

    2 tygodni temu

    Warszawa, Mazovia, Polska Box Inc. Pełny etat

    Sr.IT Support Engineer II *Our compensation structure is the base salary and equity in the form of restricted stock units.WHAT IS BOX? Box is the world's leading Content Cloud.We are trusted by more than 115 K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as Astra Zeneca,...

  • Desktop Systems Engineer

    2 tygodni temu

    Warszawa, Mazovia, Polska Medpace, Inc. Pełny etat

    Job SummaryOur corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Desktop Systems Engineer to join our Information Technology team.Responsibilities As our team has several openings at different levels and in different skill areas, the list below are samples of some of the technologies that we work with. While we...