Servicenow Senior Business Analyst

2 tygodni temu

Kraków, Lesser Poland Stonex Financial Ltd Sp. Z O.o. Oddział W Polsce Pełny etat

Technologies-expected : Service Now about-project : Service Now Senior Business Analyst design, develop and own technical solutions on Service Now platform.

You will work with key project stakeholders to capture business and user requirements.

You will ensure the requirements are understood, developed, tested, and delivered to specification.


The sound knowledge of the Service Now Platform and applications, detailed understanding of the business users serviced by the Service Now Platform is expected.


The ability to describe business and user requirements in a manner that enables system administrators and application developers to understand, estimate the relative effort, and deliver business functionality will be helpful.


In addition to having a strong technical foundation and knowledge of the Service Now Platform, you should have strong communications and relationship-building skills and the ability to identify the downstream implications of new requirements.


responsibilities :

Provide hands-on Service Now related expertise to identify and design optimal solutions aligned with business requirements as well as platform strategy.


Act as a liaison between the business/project stakeholders and platform operations and development team; represent business and project stakeholders throughout the planning, development, and release processes; communicate development progress to the stakeholders.

Provide assistance to service/process owners in designing or mapping the services or processes they manage.

Facilitate and lead discovery and consulting workshops.

Identify, gather, and document business, process, and data requirements; translate the requirements into development stories with acceptance criteria.

Assist with assessing, prioritizing and managing enhancement requests in the backlog.

Assist the development team with Scrum ceremonies – facilitate backlog refinement meeting.

Help the platform operations and development team understand and test the business requirements.

Assist platform operations team with administrative tasks.

Translate technical complexities to business and project stakeholders to make sure they understand the design decisions.


Assist with increasing and improving adoption of Service Now solutions across the organization through education, training, promotion and increasing awareness of available solutions and services.

Monitor platform usage, identify opportunities for improvement, manage and implement improvement initiatives.

requirements-expected : You have previous experience as a consultant or Business Analyst in Service Now environment.

You possess sound knowledge of Service Now platform, especially of ITSM, ITOM, CSM and Dev Ops applications.

You are able to collaborate with business/development stakeholders to determine and negotiate acceptable solutions.


You know how to document business requirements and translate them into technical documentation, and you can translate technical complexities into customer-friendly documents.


benefits :
sharing the costs of sports activities private medical care sharing the costs of professional training & courses life insurance remote work opportunities flexible working time fruits corporate products and services at discounted prices integration events

  • ServiceNow Senior Business Analyst

    2 tygodni temu

    Kraków, Lesser Poland StoneX Financial LTD Sp. z o.o. Oddział w Polsce Pełny etat

    ServiceNow Senior Business Analyst Kraków, Lesser Poland Voivodeship technologies-expected :ServiceNowabout-project :ServiceNow Senior Business Analyst design, develop and own technical solutions on ServiceNow platform. You will work with key project stakeholders to capture business and user requirements. You will ensure the requirements are understood,...

  • ServiceNow Senior Business Analyst

    2 tygodni temu

    Kraków, Lesser Poland StoneX Group Pełny etat

    OverviewPermanent, full-time, hybrid (3 days per week in Kraków office)Connecting clients to markets - and talent to opportunityWith 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we're a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets - focusing on...

  • Senior Business Analyst

    2 tygodni temu

    Kraków, Lesser Poland ITDS Business Consultants Pełny etat

    Join us, and make a difference in global financial transparencyKrakow-based opportunity with the possibility to work 70% remotelyAs a Senior Business Analyst, you will be working for our client, a leading global financial institution, on a critical regulatory compliance project. The project aims to meet the requirements of the BCBS "Fundamental Review of the...

  • Senior Business Analyst

    2 tygodni temu

    Kraków, Lesser Poland ITDS Business Consultants Pełny etat

    Join us, and make a difference in global financial transparencyKrakow-based opportunity with the possibility to work 70% remotelyAs a Senior Business Analyst, you will be working for our client, a leading global financial institution, on a critical regulatory compliance project. The project aims to meet the requirements of the BCBS "Fundamental Review of the...

  • Senior ServiceNow Developer

    2 tygodni temu

    Kraków, Lesser Poland StoneX Pełny etat

    Overview Permanent, full-time, hybrid (3 days per week in Kraków office) Connecting clients to markets – and talent to opportunity With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we're a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets...

  • Senior ServiceNow Developer

    2 tygodni temu

    Kraków, Lesser Poland StoneX Group Pełny etat

    OverviewPermanent, full-time, hybrid (3 days per week in Kraków office) Connecting clients to markets – and talent to opportunityWith 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we're a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing...

  • Senior ServiceNow Developer

    2 tygodni temu

    Kraków, Lesser Poland Groupe SII Pełny etat

    ServiceNow's Competence Center provides services in enhancing client platforms, optimizing and digitizing process flows, and expanding the use of the platform within a client organization. Our experience covers all aspects of platform consultation, implementation, and maintenance. We are seeking a ServiceNow Senior Developer with CSM, SecOps, CMDB, or HRSD...

  • Senior ServiceNow Developer

    2 tygodni temu

    Kraków, Lesser Poland Fabrity Sp. z o.o. Pełny etat

    Senior ServiceNow Developer Kraków, małopolskie Senior ServiceNow Developer Kraków Kraków, Lesser Poland Voivodeship, Polska W Fabrity współpracujemy z najlepszymi markami na całym świecie, aby wspierać je w cyfrowej transformacji, łącząc innowacyjność i projektowanie UX z doświadczeniem w zakresie inżynierii oprogramowania. Pracujemy dla...

  • Senior Business Analyst

    2 tygodni temu

    Kraków, Lesser Poland Belvedere Recruitment Pełny etat

    Senior Business Analyst - Tax Change Belvedere Recruitment Kraków, Poland Posted 11 days ago Hybrid Job Permanent Competitive Only apply if you have a work permit or a right to work in Poland. Join our client, as global bank based in Krakow, as a Senior Business Analyst in Tax Change and shine in a role that amplifies your talents. You'll play a pivotal...

  • System - Business Analyst

    2 tygodni temu

    Kraków, Lesser Poland Scalo Pełny etat

    Praca na stanowisku: System - Business Analyst Jesteśmy firmą technologiczną.Realizujemy projekty. Budujemy zespoły. Zapewniamy specjalistów do projektów.Za pomocą technologii wspieramy wzrost biznesowy naszych Klientów oraz tworzymy przestrzeń do ciągłego rozwoju naszego zespołu. Nasze Center of Excellence skupia najlepszych specjalistów SCALO,...

  • Senior Business Analyst

    2 tygodni temu

    Kraków, Lesser Poland Unravel Pełny etat

    Senior Business Analyst (PO background) @ Unravel Kraków, Lesser Poland Voivodeship We offer competitive compensation, and opportunities for professional development in a dynamic and innovative organization. By joining our team, you will have the opportunity to work on modern digital projects, influence product development strategy, and grow in an Agile...

  • Senior Business Analyst

    2 tygodni temu

    Kraków, Lesser Poland Nexus Jobs Limited Pełny etat

    Job DescriptionSenior Business AnalystWe are looking to recruit a Senior Business Analyst with at least 5 years proven track record as a BA.The role will be working for an international investment bank.Anticipates and manages stakeholder expectations, fostering open and honest communication; resolves stakeholder conflict and represents the interests of other...

  • ServiceNow Senior Developer

    2 tygodni temu

    Kraków, Lesser Poland Amer Sports Pełny etat

    ServiceNow Senior Developer Kraków, Lesser Poland Voivodeship Are you a seasoned developer with a passion for designing and implementing cutting-edge solutions on the ServiceNow platform? Do you thrive in a dynamic environment where your expertise can significantly impact the future direction of our technology? If so, we want you on our teamWhat you will be...

  • Senior Business Analyst

    2 tygodni temu

    Kraków, Lesser Poland ITDS Polska Sp. z o.o. Pełny etat

    Senior Business Analyst Kraków, Lesser Poland Voivodeship technologies-expected :Microsoft OfficeMicrosoft Excelabout-project :As a Senior Business Analyst, you will be working for our client, a leading global financial institution, on a critical regulatory compliance project. The project aims to meet the requirements of the BCBS "Fundamental Review of the...

  • Senior ServiceNow Developer

    2 tygodni temu

    Kraków, Lesser Poland Cyclad Pełny etat

    In Cyclad we work with top international IT companies to boost their potential in delivering outstanding, cutting-edge technologies that shape the world of the future. For our customer, leader in consulting, technology services, and digital transformation, we are looking for an application developer who is a key member of the ServiceNow implementation...

  • Senior Business Analyst

    2 tygodni temu

    Kraków, Lesser Poland HSBC Service Delivery Pełny etat

    Senior Business Analyst Kraków, Lesser Poland Voivodeship Your responsibilitiesThe Wealth and Personal Banking (WPB) Global Agile Ways of Operating Team focuses on supporting WPBs Value Streams and Portfolio teams to continuously improve their ways of operating towards more agile, faster and more efficient ways of working, with their priorities aligned to...

  • Senior Business Analyst

    2 tygodni temu

    Kraków, Lesser Poland Avenga Pełny etat

    Senior Business Analyst Kraków, Lesser Poland Voivodeship Requirements:At least 5-years of experienceExpert knowledge regarding Business Analysis (areas & techniques)Experience with BPMN and UMLAnalytical thinking ability, collecting requirements, creating use cases, modeling business processes, conducting workshops techniquesPractical knowledge of issues...

  • GBS and ServiceNow Senior Project Manager

    2 tygodni temu

    Kraków, Lesser Poland AmRest Holdings SE Pełny etat

    GBS and ServiceNow Senior Project Manager (Principal Consultant) - Shared Services and Outsourcing Consulting hybridA minimum of 7 years of experience working in the SSC/GBS/BPO sectorUnderstand ServiceNow assessment, design, and system implementation methodologies. Experience in at least one implementation of ServiceNow.A ServiceNow certificate validating...

  • Senior business analyst

    4 tygodni temu

    Kraków, Lesser Poland Belvedere Recruitment Pełny etat

    Only apply if you have a work permit or a right to work in our client, as global bank based in Krakow, as a Senior Business Analyst in Tax Change and shine in a role that amplifies your talents. You'll play a pivotal part in delivering top-notch business analysis on Tax change projects. This position demands engagement with stakeholders, ownership of tasks,...

  • Senior business analyst

    2 miesięcy temu

    Kraków, Lesser Poland Belvedere Recruitment Pełny etat

    Only apply if you have a work permit or a right to work in our client, as global bank based in Krakow, as a Senior Business Analyst in Tax Change and shine in a role that amplifies your talents. You'll play a pivotal part in delivering top-notch business analysis on Tax change projects. This position demands engagement with stakeholders, ownership of tasks,...