Principal Consultant

Job Description - Principal Consultant - Functional Analyst/Delivery Lead (ITO

Principal Consultant - Functional Analyst/Delivery Lead - ITO078363

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.
Welcome to the relentless pursuit of better.
Inviting applications for the role of Principal Consultant - Functional Analyst/Delivery Lead

In this role, you would be primary responsible for supporting and enhancing web application.
Responsibilities

• Front end with the clients - not limited only to Polish clients.

• Coordinate between business and 3rd party application vendors

• Delivery coordination between globally distributed Genpact tech team and client

• Be able to speak in Polish & English

• Assist Genpact delivery manager in delivering the services.

• Contribute to, Assist and participate/present in Genpact service governance meetings with the clients.

• Follow the processes & help the team learn/adhere to the processes.

• Help in translation (Polish English) as needed.

• Understand the business processes and document that in English.

• People management responsibility of Genpact contractors/staff in a globally distributed team

• Work collaboratively with the Genpact delivery leadership and participate in service delivery and continuous improvement.

• Be open to learn new skills.

Qualifications
Minimum qualifications

• B.E./ B. Tech/ MCA or equivalent

Preferred Qualifications

• Bachelor's degree or higher in Computer Science, Business Administration, or related fields.

• Proven experience in similar roles within IT or related industries.

• Strong analytical and communication skills.

• Proficiency in project management methodologies and tools.

• Technical expertise in relevant technologies and systems.

• Leadership prowess to oversee cross-functional teams.

• Problem-solving aptitude and adaptability to dynamic environments.

• Customer-focused mindset to meet project objectives effectively.

• Should be able to handle client call, manage & mentor team.

• Ability to be learn and apply new processes and tools.

• Technical understanding of products/services and/or ecosystem being supported.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.