Application Support Specialist with German

2 tygodni temu


Kraków, Lesser Poland Michael Page Pełny etat

About Our Client

Our Client is a well known brand from Retail sector. Their headcount is working exclusively in Europe. The Group is receiving business awards, leaning into sustainability and carbon neutral products. The organisation is well structured, they plan to grow step by step, not to make hectic decisions. They are at the stage of investing in new technologies, hence, calling for new tech talents who will lead their expansion.

Job Description

  • Support with technical experts help for all team members on troubleshooting techniques, configuration procedures, and business processes to ensure efficient resolution of the most complex requests
  • Define, communicate to team members on application approaches and techniques for business consultation and problem resolution
  • Develop and maintain standards and expectation guidelines to ensure consistency and adherence to process
  • Lead and coordinate cross-team initiatives to ensure collaborative interactions; function as the liaison for application support to ensure quick problem identification and resolution in cross-team efforts
  • Identify, plan, and execute on opportunities to improve internal efficiency's
  • Ensure proper distribution of request assignments amongst all team members; resolve prioritisation conflicts of incoming requests with thorough communication to business and team members

The Successful Applicant

  • Proficient in providing IT application support
  • Skilled in troubleshooting integration issues
  • Demonstrates outstanding organisational, multitasking and time management abilities
  • Possesses exceptional problem-solving, critical thinking, and analytic skills
  • Capable of fostering, trustworthy relationship
  • Thrives in fast-pace, deadline-driven environments
  • Self-motivated with strong follow through and keen attention to details
  • German and English at the B2 level

What's on Offer

  • High degree of creative freedom with the possibility of personal development
  • Flexible working time within a hybrid working model
  • Competitive salary according to your competencies
  • Health services of Medicover Group, such as private medical care and free access to sport facilities
  • Co-financed language courses
  • Modern and well equipped workplace in the attractive Brain Park office complex near the old town of Kraków
  • Inspiring and open-minded working atmosphere with "come as you are" culture
  • Secure job in an international working environment

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