IT Service Desk Agent with French

2 tygodni temu


Lublin, Lubelskie, Polska Cyclad Pełny etat
  • Location: Lublin / hybrid model of working
  • Type of project: IT Support/Service Desk
  • Type of employment: long-term contract of employment
  • Start date: ASAP (depending on candidate\'s availability)

Responsibilities:

  • Providing daily support to French-speaking customers (via e-mail & phone)
  • Responding to customers\' queries and solving technical issues
  • Managing ticketing system
  • Performing troubleshooting activites (hardware, software, system)
  • First IT support/helpdesk working experience
  • Very good knowledge of French & English (B2 level)
  • Problem solving skills and attention to detail
  • Experience with operating/monitoring systems considered as an asset

We offer:

  • Full-time job agreement based on employment contract
  • Private medical care
  • Life insurance
  • Access to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more)
  • Access to several learning platforms (Coursera, Pluralsight, etc.)

We proudly deliver to the leaders across industries.

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