End User Support Engineer

2 tygodni temu


Kraków, Lesser Poland Universal-Investment-Gesellschaft Mit Beschränkter Haftung Pełny etat
Technologies-expected : Ms Intune SCCM responsibilities : Deliver and maintain applications based on Change Requests and Projects-Supporting and operating the internal software deployment and the necessary Microsoft Infrastructure (Intune, SCCM, UEV, APP-V, etc.)

Creating and configuring operating system images, software packages and take over the planning of rollouts in an application owner role Supporting together with the team in 2nd and 3rd level support, administrative task, needed documentation as problem management for Workplace technical issues Being involved in the selection and testing of new IT technologies and driving our IT projects forward-Performs IT operations and maintenance activities according to approved procedures, including ticket handling and application/IT solution monitoring Perform IT service trainings and 2nd-Level Helpdesk activities together with the IT Service team Work in the role of a Technical Application Manager and in its tasks and activities requirements-expected :

Bachelor's degree in Information Technology, Computer Science or a related field Practical experience with Microsoft Endpoint Manager and MS Intune In-depth IT knowledge in Windows Clients, Active Directory, GPO, and software packaging Independent, self-organised, with high business acumen Very good communication skills and Stakeholder management skills Previous experience in 2nd/3rd level support of IT environments and IT Projects Very good English language skills.

German skills are helpful offered : Private health care and travel insurance Life insurance Cafeteria Platform and sports package Company Pension Benefits – Employee Savings Plan Attractive Employee Referral Bonus Program Company bike rental – Electric & Trekking Bikes Additional day off for charity Holiday subsidy ("wczasy pod gruszą")

Internal German language lessons Possibility of working from home benefits :
sharing the costs of sports activities private medical care life insurance remote work opportunities flexible working time saving & investment scheme corporate library coffee / tea parking space for employees holiday funds employee referral program charity initiatives free German language classes
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