Operation Engineer

2 tygodni temu

Kraków, Lesser Poland HSBC Service Delivery Pełny etat

Technologies-expected : Oracle Citrix i OS about-project : The Cybersecurity Operation Engineer will be a member of the Global Cybersecurity SRE team.

This team is responsible for the maintenance and operation of all technologies the function relies on.


This ensures that the highest standards of availability and security are maintained across all Cybersecurity tooling and that the function will maintain capability in the light of significant organizational disruption.


responsibilities :
Provide weekend support on rotation through active/passive on calls.

Serve as Security Engineer supporting technical operations for critical cybersecurity technologies.


Provide end to end administration and production support for cybersecurity tools under Endpoint security, Data Security, Network security, Application Security and SIEM/SOAR.

Analyse, investigate, remediate cybersecurity application incidents in operational/production environment.

Automate repeated and operational tasks through programming (Perl, Python, PHP, Bash, or Power Shell) or other interfaces.

Setup monitoring and event management for cyber security products to help manage availability, reliability, and performance.

Perform cybersecurity application installation, upgrades, product hygiene and maintenance.

Operate in accordance with ITIL processes such as Change Management process, Incident Management and Problem Management.

requirements-expected : Readiness to provide weekend support on rotation through active/passive on calls.


Relevant experience in tool administration and support of at least 2 of the following: Endpoint security (Mc Afee ENS, Crowd Strike or any EDR solution).

Network security (ISE/NAC solutions, Network segmentation, Web proxy solutions).

Application security (Nessus/Tenable, Container/Docker security).

Data Security (Industry leading DLP technology such as Symantec or Mac Afee DLP).

SIEM/SOAR (Splunk ES, Splunk SOAR).

Familiarity with Unix & Windows operating system is a must.

Experience working on Amazon web services (Compute, Storage and Networking) is nice to have.

Experience with any one of the script languages such as Perl/Power Shell/Python is desired.

Must possess clear oral and written communication skills and be able to clearly articulate complex concepts to broader audience.


Excellent analytical and problem-solving skills – ability to get to the root of the problem, assess impact, and develop a resolution plan quickly, leveraging all available resources, is essential.

Must take ownership of tasks and demonstrate high degree of responsibility to ensure completion.

offered :
Competitive salary Annual performance-based bonus Additional bonuses for recognition awards Multisport card Private medical care Life insurance One-time reimbursement of home office set-up (up to 800 PLN)

Corporate parties & events CSR initiatives Nursery discounts Financial support with trainings and education Social fund Flexible working hours Free parking (Cracow office) benefits :
sharing the costs of sports activities private medical care sharing the costs of professional training & courses life insurance flexible working time integration events corporate sports team doctor's duty hours in the office retirement pension plan corporate library no dress code video games at work coffee / tea parking space for employees leisure zone extra social benefits employee referral program opportunity to obtain permits and licenses charity initiatives family picnics extra leave

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