Associate, Client Processing II

2 tygodni temu


Wrocław, Województwo dolnośląskie, Polska THE BANK OF NEW YORK MELLON CORPORATION Pełny etat

Bring your ideas. Make history.

BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - % of the world's top banks work with us as we lead and serve our customers into the new era of digital.

With over years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately , employees across countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what LifeAtBNYMellon is all about.

We're seeking a future team member for the role of Intermediate Representative, Shareholder Services to join our AIS Investor Services team. This role is located in Wroclaw- HYBRID

Department/Team overview

With global reach and a comprehensive suite of scalable administrative, operational and infrastructure capabilities, BNY Mellon AIS Investor Services helps clients to drive business growth and maximize efficiency. Backed by the power of BNY Mellon at every phase of the fund lifecycle, our global footprint and deep expertise deliver insight-driven solutions directly to clients.

AIS Investor Services provides clients with high quality operational support. We ensure that good client relations are maintained, and inquiries are researched and resolved efficiently and in a timely manner. Our daily work involves cooperating with onshore Investor Services Managers and assisting them in their day-to-day responsibilities focused around servicing investors.

As our team supports processes for investors across the globe, our working hours may vary, and we appreciate your flexibility.

In this role, you'll make an impact in the following ways:

Open and maintain shareholder registers Process trades: subscriptions, redemptions, transfers and switches Answers inquiries and resolves problems or issues. Support day-to-day reporting activities, including fund static data setup and maintenance. Reconciliation of such processes like cash, banking details etc. Perform routine and non-routine client service and transactional support functions. Provide analytics and reporting services, working to improve and automate transaction processing systems. Provide direction to lower-level service roles in the successful delivery of support or service. Participate in straightforward product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions. Solve problems based on an understanding and knowledge of the intricacies of the system.

To be successful in this role, we're seeking the following:

Fluent spoken and written English language skills Experience in written & spoken client communication is preferable Ability to withstand work pressure and deliver with speed and accuracy Strong PC skills (including Microsoft Word, Excel, etc.) Flexibility towards tasks assigned, job timing and scope of responsibility. Bachelors degree or the equivalent combination of education and experience is required years of total work experience, preferred in corporate environment. Previous experience in Financial Services preferred

At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards:

Fortune World's Most Admired Companies & Top for Diversity and Inclusion Bloomberg's Gender Equality Index (GEI) Human Rights Campaign Foundation, % score Corporate Equality Index , Disability: IN – % score Best Workplaces for Innovators, Fast Company CDP's Climate Change 'A List'

Our offer

We provide clearly defined, transparent development pathways to help you grow both personally and professionally. The benefits we offer to you were carefully selected to build your comfort of working and help you reach your personal goals

Full time contract of employment City Centre locations close to main railway station and flexible working arrangements Flexible benefits package, including life and medical insurance, health screening, fitness discount programme, employee assistance program Award-winning Wellbeing Program supporting you with your unique health and wellbeing needs Pension scheme Exciting opportunities for career and global mobility Diverse and inclusive environment Employee Referral Program Recognition programmes A multitude of opportunities to get involved in charity projects and Employee Resource Groups (ERGs)

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.



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