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Senior Functional Systems Architect
3 miesięcy temu
A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you'll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
About the Role:
In this role, Functional architect will work as part of the team responsible coordinating and managing the delivery of customer experience and e-commerce initiatives from proposal and requirement gathering to implementation while utilizing agile methodologies. The candidate will have strong business analysis, technical documentation, and application design skills. A successful candidate must have experience defining business processes in customer service and e-commerce, marketing, or sales applications. S/he will work with and across various teams, communicating business requirements and coordinating priorities across global and regional business teams. The candidate will participate in all aspects of the development lifecycle – strategy, requirement definition, development, testing, deployment, and ongoing support.
What You Will Do:
Partner with global and regional customer experience and e-commerce teams to translate business strategies into technology solutions Define global customer service and e-commerce priorities, taking into account regional and global priorities Write, elaborate, and define agile Stories Govern the Sprint cadence and process, and work with the team to ensure on-time and high quality Sprint and project releases Hands-on delivery management of large and technically complex initiatives website expansions to new regions, systems integrations, new features) that will grow HARMAN's e-commerce and customer experience reach Coordinate and run typical Scrum/Agile ceremonies with the development team Manage documentation of technical solutions in Confluence to educate business users on the use of new functionality Evaluate and compare technologies in the Ecomm and CX space to make the best recommendations for Harman's roadmap Work with QA engineers to create and ensure the execution of test plans during QA and UAT phases Create and review documentation including checklists and test cases, prioritize and estimate them Triage and perform initial troubleshooting of issues that are raised by e-commerce and customer service teamsWhat You Need:
Minimum 5 years of project management or business analysis experience in a complex IT systems environment Minimum 3 years of experience in utilizing an Agile/Scrum methodologies to iteratively improve online software Minimum 3 years of experience administrating e-commerce platforms at scale such as Salesforce Commerce Cloud, Magento, or Hybris Experience working with OMS, ERP, and related systems Experience working with globally distributed teams Ability to troubleshoot within various applications Strong ability to plan for data integrations between various IT systems Understanding of various software team management techniques Experience in working closely with an agile development team Solid analytical, problem resolution, and client relationship skills Strong written and verbal communication skills Excellent time management & organizational skills with keen attention to detailWhat is Nice to Have:
Bachelor's degree in Computer Science or related degree Agile or Scrum methodology training Experience working with SAP ERP Strong experience with Salesforce Service Cloud or other Salesforce applicationsWhat We Offer:
Work in an international project team Training on the job and technical trainings Further development opportunity A great package of additional benefits such as:flexible working time,private healthcare (LuxMed),Mybenefit cafeteria,employee discounts on HARMAN products (JBL),game room,additional days off,and much more...HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race,color, religion, sex, sexual orientation, gender identity, national origin,disability or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. (
