Technical Solutions Engineer, Cloud Databases

2 tygodni temu

Warszawa, Mazovia, Polska Google Inc. Pełny etat
Technical Solutions Engineer, Cloud Databases

corporate_fare Google place Warsaw, Poland

Apply

  • Bachelor's degree in Computer Science, Technology, Engineering, Mathematics, or equivalent practical experience.
  • Typically 2 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
  • Experience with SQL database administration, Google App Engine, open source software communities, Cloud networking solutions, or distributed computing.
  • Experience with cloud based storage, developer tools, core data structures, and related concepts.
Preferred qualifications:
  • Experience in technical consulting on database design and architecture supporting large enterprise customers with high Service-level Objective (SLO) and Service-level Agreement (SLA) requirements.
  • Experience as a system/network administrator working with Linux/Unix or Windows systems, from Kernel to Shell, file systems, and client-server protocols.
  • Experience working with distributed applications or micro-services in a cloud-based environment (e.g., Docker, Kubernetes).
  • Experience working in a dynamic organization with extensive cross-collaboration across functions.
  • Excellent troubleshooting, attention to detail, and verbal/written communication skills.
About the job

As a Technical Solutions Engineer, you will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud. When customers cannot resolve issues themselves, you will ensure that we have the necessary tools and processes to swiftly resolve the issue.You will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. You will help drive the success of Google Cloud by understanding and advocating for our customers' issues. You will be required to work in a shift pattern or non-standard work hours as required. This may include weekend work.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities
  • Work with customers on their production databases to resolve issues and achieve product readiness, availability, and scale.
  • Develop an in-depth understanding of Google Cloud's Native Databases (e.g., Cloud Spanner, Cloud Bigtable), Managed SQL technology and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer-reported issues, building tools, and faster diagnosis.
  • Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, customer organizations to resolve technical deployment obstacles and improve Google Cloud.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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