UX Researcher
2 tygodni temu
Welcome to Ocado Technology. We build the Ocado Smart Platform (OSP), an end-to-end suite of ecommerce, fulfilment, and logistics solutions for grocery retailers. With clients in over 10 countries (and counting) our 80+ strong UX team solves complex challenges for users around the world. Our impact is global and our mission is simple: changing how the world shops.
A critical and central component to OSP is an Order Management System. Our mission is to enable our partners to use all capabilities of their network to extend reach to new customers and provide the best offering to new customers, which requires a variety of tooling to support activities. These include products that support connecting sites to create optimal networks, monitoring customer orders and shipments, managing critical data and the movement of assets.
As a Mid level UX Researcher, you will have the opportunity to identify the goals, needs and challenges of our partners' to help shape the future of our products.
Accountabilities:
Collaborate with UX manager, UX designer and product managers to establish research priorities Work with senior researcher to build partnerships with our clients and secure access to users Work with cross functional teams including product management, UX designers and data analysts Evangelise UX research best practices and processes within the department and work with the senior researcher to drive continuous improvements Be an advocate for our users Plan, conduct and analyse user research studies to gain deep insights into user behaviours, needs, and motivations and communicate insights with others to ensure our findings are understood Manage, track and deliver on commitment timelines Utilise a variety of research methods and effectively run mixed method projects to gather quality insights. Gain domain knowledge and accurately explain the reasons behind user behaviour to articulate root cause of why things are happening Use a variety of documentation skills such as journey mapping, executive summaries, service design maps to communicate insights and share with key stakeholders, senior leadership, product teams, solutions and UX team Support designers and product managers in validating solutions Support activities that make Ocado a great place to work including training, mentoring and internal tooling.About you:
You are excellent at identifying and executing the most suitable research methodology for the given problem space You build strong relationships and have experience working with cross functional teams of designers and product managers and get them involved to support studies. You are a great storyteller and can create and share research outcomes in a compelling way You are very organised in your research practicesOur behaviours:
Trust : Foster an inclusive and transparent environment across the organisation
Collaboration : Bring people together from across the organisation and cultivate shared vision and goals
Autonomy : Innovate proactively in the organisation and champion flexibility by building a culture where everyone is heard.
Learn fast : Inspire others by sharing experiments and adapting based on insights
What we offer you:
Our employee benefits are designed for you, we care about people and weve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. Currently, we offer technically stretching work, a competitive salary and;
Permanent Contract Multi-Sport Card Medical Insurance Life assurance Lunch Vouchers 30 days Work for anywhere in the world policy Training and Development opportunitiesIf you think you have what it takes to make a difference, please submit your application below.
#LI-HYBRID #LI-OT #LI-KP1
About Ocado Group
When our journey started, we were all about changing the way people shop for groceries. 20 years later, were developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world
Transforming an industry also means transforming the way we do business. As we continually develop new technologies and customer propositions, were looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.
Changing the way the world shops, for good.
-
UX Researcher 8
2 tygodni temu
Kraków, Lesser Poland Crossweb Pełny etatWidełki: zł brutto(Umowa o pracę) Typ projektów: własny produkt Poboczne: Figma, Google Analytics, Hotjar Metodyka pracy: Scrum Wielkość zespołu: 6-8 os Elastyczne godziny pracy: Tak inne wymagania Język obcy: angielski Wykorzystanie w pracy: Zastosowanie: czytanie dokumentacji, kontakt z klientem Benefity dla pracowników ZdrowieOpieka...
-
Senior User Experience Researcher
2 tygodni temu
Kraków, Lesser Poland Relativity Pełny etatLocation: Hybrid KrakowDepartment: Product ManagementWork Status: Full-timeLocation Type: HybridOverviewHere at Relativity, we value flexibility and work-life balance. Our hybrid work environment offers tailored options depending on your role and location, with a focus on boosting engagement, connectivity, and productivity. Join us to be part of a...
-
Senior User Experience Researcher
2 tygodni temu
Kraków, Lesser Poland Crossweb Pełny etatHere at Relativity we prioritize flexibility and work-life harmony. Our Hybrid work environment provides options tailored to your role and location, aiming to enhance engagement, connectivity, and productivity. Join us to experience a culture of collaboration and innovation, where connecting in-person adds value to our collective growth. Let's work...
-
Senior Ruby On Rails Developer
2 tygodni temu
Kraków, Lesser Poland Siepomaga Pełny etatSenior Ruby On Rails Developer Kraków, małopolskie Senior Ruby On Rails Developer Kraków Kraków, Lesser Poland Voivodeship, Polska to największy w Polsce portal zbiórek charytatywnych. Od ponad 14 lat pomagamy w walce o zdrowie i życie, będąc tym samym największym w Polsce portalem crowdfundingowym - zebraliśmy już razem prawie 3 miliardy...
-
UX Researcher
3 tygodni temu
Kraków, Polska Ocado Group Pełny etatWelcome to Ocado Technology. We build the Ocado Smart Platform (OSP), an end-to-end suite of ecommerce, fulfilment, and logistics solutions for grocery retailers. With clients in over 10 countries (and counting) our 80 strong UX team solves complex challenges for users around the world. Our impact is global and our mission is simple: changing how the world...
-
UX Analyst Researcher
2 tygodni temu
Centrum, Kraków, Polska Rentals United Pełny etatPosition type and expected work hours: full-time, flexible timetable depending on the team and client's needs. Daily: Monday-Thursday mins lunch break), Fridays All times are CET. Occasionally overtime can be required due to events, client calls (we have clients all over the world incl. Australia and US West Coast), or meetings that can be compensated with...
-
UX Graduate Programme 2024
4 tygodni temu
Kraków, Polska Ocado Group Pełny etatPush the limits of your learning and design the future of online grocery Working at Ocado Technology means being part of a team filled with innovators, change-drivers, and positive individuals from around the world. Our journey started with a mission to revolutionize grocery shopping, and now, over two decades later, we continue to shape industries through...
-
UX Graduate Programme 2024
4 tygodni temu
Kraków, Polska Ocado Group Pełny etatPush the limits of your learning and design the future of online grocery Working at Ocado Technology means being part of a team filled with innovators, change-drivers, and positive individuals from around the world. Our journey started with a mission to revolutionize grocery shopping, and now, over two decades later, we continue to shape industries...
-
Service Designer
4 tygodni temu
Kraków, Polska TechnipFMC Pełny etatService Designer Location: Krakow, PL Kongsberg, NO Lysaker, NO Employment type: Employee Place of work: Hybrid Offshore/Onshore: Onshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll...
-
Service Designer
3 tygodni temu
Kraków, Polska TechnipFMC Pełny etatService Designer Location: Krakow, PL Lysaker, NO Kongsberg, NO Employment type: Employee Place of work: Hybrid Offshore/Onshore: Onshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll...
-
Experienced User Experience Designer/Researcher
4 tygodni temu
Kraków, Polska Trimble Pełny etatAt Transporeon - A Trimble Company - we embrace transformation and change in total sync with one another. We rethink, reinvent and rework ideas from one moment to the next – as many times as is necessary to get the job done right. That’s how we respond to the new challenges that we face each and every day. And regardless of whether you are just starting...
-
Product Designer Senior
7 dni temu
Kraków, Polska FedEx Pełny etatUnder minimal supervision employs customer-centered design principles, skills, methods, and technologies and knowledge of business/product design and development as part of the FedEx Dataworks design team. The Product Designer Senior is responsible for bringing innovative ideas, new solutions, and strategic vision to life through outstanding design—no...
-
Product Designer Senior
7 dni temu
Kraków, Polska FedEx Pełny etatUnder minimal supervision employs customer-centered design principles, skills, methods, and technologies and knowledge of business/product design and development as part of the FedEx Dataworksdesign team.The Product Designer Senioris responsible for bringing innovative ideas, new solutions, and strategic vision to life through outstanding design—no matter...
-
Product Designer Senior
4 dni temu
Kraków, Polska Fedex Ground Pełny etatUnder minimal supervision employs customer-centered design principles, skills, methods, and technologies and knowledge of business/product design and development as part of the FedEx Dataworks design team. The Product Designer Senior is responsible for bringing innovative ideas, new solutions, and strategic vision to life through outstanding design-no matter...