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Ryanair Customer Support with English
2 tygodni temu
Ryanair is a highly recognized airline in Europe, serving millions of passengers annually across 37 countries. They operate an extensive fleet of over 450 aircraft with an upcoming addition of 200 Boeing 737s to further expand their reach.
Concentrix Poland is offering new opportunities for candidates interested in providing customer support to Ryanair passengers. Join our dedicated team that ensures travelers have a smooth experience and resolves any issues they encounter.
Responsibilities:
- Assisting passengers with travel difficulties
- Providing information on topics such as baggage, ticket bookings, and flight rescheduling via calls, chats, and emails
- Handling customer complaints efficiently
Requirements:
- Proficiency in English (minimum B2 level)
- Familiarity with Windows OS and MS Office tools
- Strong communication and interpersonal skills
- Customer-centric approach and high personal standards
- Demonstrated commitment and motivation
We offer:
- Modern workplace located in Szczecin
- Guaranteed hourly rate under a civil contract
- Comprehensive training before customer interaction
- Flexible work schedule between 9:00 a.m. and 10:00 p.m., Monday to Sunday
- Continuous support and coaching for skill enhancement
- Potential for career growth within the company
Location: Szczecin, Poland
Language Requirements: Fluent in English
Time Type: Full-time
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