Senior Software Engineer, Operations

2 tygodni temu

Kraków, Lesser Poland Base Poland (Poland) Pełny etat

Senior Software Engineer, Operations page is loaded

Senior Software Engineer, Operations Apply locations Krakow, Poland Remote, Poland time type Full time posted on Posted 30+ Days Ago job requisition id R25712 Job DescriptionWho we're looking for:

Zendesk is a service-first CRM company that builds powerful, customizable software designed to improve customer relations. At Zendesk, we encourage growth, innovation and believe in giving back to the communities we call home.

This Sr. Software Engineer, Operations position at Zendesk will be impactful to the core platform that is used to run all of Zendesk's flagship products. If you are passionate about working on applications at scale, with immediate customer impact, our friendly and encouraging team is for you.

The ideal candidate will have a background in systems engineering, with experience proactively identifying and fixing issues with distributed systems in the cloud. We enjoy spending most of our time in the layers underneath the application business logic, such as the OS, container orchestration, network/service mesh, and data stores. Our team also gets a kick out of improving observability and instrumentation for our services.

What you get to do every day:
  • Satisfy your curiosity by digging deep into distributed systems to fully understand how they work and how to improve their resiliency and scalability.
  • Engage with product development, and Zendesk's foundation services groups, across all phases of the software lifecycle.
  • Continuously improve your own and your teammates' technical ability via pairing, pull request reviews, and collaborative feedback.
  • Move code and infrastructure-as-code changes through development and QA stages to production.
  • Actively seek to continually improve our infrastructure, code and processes.
  • Obsess over providing our customers with the best experience.
What you'll bring to the role:
  • 5+ years demonstrated ability improving the reliability, performance, and scalability of distributed systems; SRE principles are also applicable.
  • Proven understanding of cloud computing principles. AWS and Kubernetes preferred.
  • The ability to read and understand Ruby/Rails, , or other object-oriented programming languages and frameworks.
  • We care about making our systems better, such as refactoring code to conform to company-wide standards, and improving service uptime.
  • Good communication skills, both written and verbal - you'll collaborate with our other product teams around the globe.
Tech Stack:
  • Our team supports a variety of services; we primarily host either Ruby on Rails or applications.
  • Datastores such as MySQL, PostgreSQL, MongoDB, DynamoDB, Redis, Memcached, and distributed streaming platforms like Kafka.
  • AWS Network Load Balancers, NGINX reverse proxies, Istio service mesh.
  • Cloud automation frameworks such as CloudFormation and Terraform.
  • Our services are containerized and deployed to Kubernetes clusters, running in AWS. Previous experience with these technologies is preferred.
About Us

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

More than 100,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.

Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities.

EEO Statement

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information.

The Poland annualized base salary range for this position is zł198,000.00-zł340, Please note that while the salary range represents the minimum and maximum base salary rate for this position, the actual compensation offered will be based on job related capabilities, applicable experience, and other relevant factors. This position may also be eligible for bonus, benefits, or related incentives that will be communicated during the offer stage.

The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here .

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

Similar Jobs (16) Senior Site Reliability Engineer - Observability locations 2 Locations time type Full time posted on Posted 27 Days Ago Senior Database Engineer locations 2 Locations time type Full time posted on Posted 30+ Days Ago Senior Data Engineer locations 2 Locations time type Full time posted on Posted 10 Days Ago

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

More than 100,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.

#J-18808-Ljbffr

  • Senior Data Engineer

    2 tygodni temu

    Kraków, Lesser Poland Sigma Software Pełny etat

    Senior Data Engineer (IT Solutions) @ Sigma Software Kraków, Lesser Poland Voivodeship Seeking Senior Data Engineer to lead a small team, modernize a simple data platform into a cloud-based self-service analytics project.CUSTOMERSigma Software provides top-quality software development, graphic design, testing, and support services. Systems developed to...

  • Senior Software Engineer @

    2 tygodni temu

    Kraków, Lesser Poland StoneX Poland Pełny etat

    Senior Software Engineer @ StoneX Poland Kraków, Lesser Poland Voivodeship OverviewConnecting clients to markets – and talent to opportunityWith 4, 300 employees and over 400, 000 retail and institutional clients from more than 80 offices spread across five continents, we're a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets...

  • Senior Front-end Software Engineer

    2 tygodni temu

    Kraków, Lesser Poland Software Mind Pełny etat

    [BG1] Senior Front-end Software Engineer (Angular) Full-time Company Description Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a few words that describe an average day for us. Building...

  • Senior Software Engineer

    2 tygodni temu

    Kraków, Lesser Poland PLVision Pełny etat

    Senior Software Engineer (Networking, Embedded C) @ PLVision Kraków Kraków, Lesser Poland Voivodeship, Polska Ready to tackle complex challenges in the dynamic technology domain of computer networking? PLVision invites an ambitious Senior Network Software Engineer to join a new project for our customer – one of the world's most influential software...

  • Senior Back-End Software Engineer

    2 tygodni temu

    Kraków, Lesser Poland Software Mind Pełny etat

    [BCL] Senior Back-End Software Engineer (.NET) Full-time Company Description Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a few words that describe an average day for us. Building cross-functional...

  • Senior Software Engineer, Operations

    2 tygodni temu

    Kraków, Lesser Poland Zendesk Pełny etat

    Job DescriptionWho we're looking for: Zendesk is a service-first CRM company that builds powerful, customizable software designed to improve customer relations. At Zendesk, we encourage growth, innovation and believe in giving back to the communities we call home. This Sr. Software Engineer, Operations position at Zendesk will be impactful to the core...

  • Mid and Senior Hadoop Operations Engineer

    2 tygodni temu

    Kraków, Lesser Poland L.M. Group Poland Pełny etat

    Mid and Senior Hadoop Operations Engineer (Warsaw, hybrid) Kraków, Lesser Poland Voivodeship Mid and Senior Hadoop Operations Engineer (Warsaw, hybrid)We are an international recruitment agency established in 1987 in Israel and operating in Poland since 2014. We specialize in permanent and temporary recruitment. Our headquarters are located in Poznań, and...

  • Senior .NET Software Engineer

    2 tygodni temu

    Kraków, Lesser Poland Relativity Pełny etat

    Senior .NET Software Engineer Warsaw, Masovian Voivodeship Senior .NET Software Engineer Krakow, Polska Salary brackets: PLN gross / year (Employment contract) Senior .NET Software Engineer Krakow, Polska Salary brackets: PLN gross / year (Employment contract)Who we're looking for?Your SkillsAt least five years of experience in software development using C#...

  • Senior Software Engineer

    2 tygodni temu

    Kraków, Lesser Poland Link Group Pełny etat

    We are seeking a highly skilled and experienced Senior Software Engineer with expertise in Python and Angular/Vue. js, with a strong focus on performance improvements.Requirements:5+ a long time of foundation as a Senior Backend developer with skill in Python and Angular/Vue. jsSolid capability in Python, with involvement in creating and keeping up...

  • Senior Software Engineer @

    2 tygodni temu

    Kraków, Lesser Poland Stonex Poland Pełny etat

    Overview Connecting clients to markets – and talent to opportunity With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we're a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class...

  • Senior Security Operations Engineer

    2 tygodni temu

    Kraków, Lesser Poland ASSA ABLOY Pełny etat

    Senior Security Operations EngineerDo you want to be part of a successful team providing top engineering access control solutions to the market? Join us in Krakow, Poland and enjoy a collaborative culture where you can build a career you'll be proud of.What You'll Do as Our Senior Security Operations EngineerContribute to driving a standard secure network...

  • Senior Software Engineer

    2 tygodni temu

    Kraków, Lesser Poland PLVision Pełny etat

    Ready to tackle complex challenges in the dynamic technology domain of computer networking? PLVision invites an ambitious Senior Network Software Engineer to join a new project for our customer – one of the world's most influential software companies.We are looking for a professional with extensive experience in programming embedded systems in C and...

  • Senior Software Engineer

    2 tygodni temu

    Kraków, Lesser Poland Guidewire Software Pełny etat

    Create real impact. One customer at a time.Guidewire is a top cloud employer on Glassdoor with a startup frame of mind and the world-class platform for over 25% of the global Property & Casualty market.Fresh challenges every dayIf you're always up for a challenge, ready to run head-on into change and comfortable with the uncomfortable, you'll fit right in...

  • Senior C# Software Engineer

    2 tygodni temu

    Kraków, Lesser Poland Motorola Solutions Pełny etat

    Senior C# Software Engineer page is loaded Senior C# Software Engineer Apply locations Krakow, Poland time type Full time posted on Posted 12 Days Ago job requisition id R47404 Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by...

  • Senior Software Engineer

    2 tygodni temu

    Kraków, Lesser Poland Base Poland (Poland) Pełny etat

    Senior Software Engineer - Ruby page is loaded Senior Software Engineer - Ruby Apply locations Krakow, Poland time type Full time posted on Posted 2 Days Ago job requisition id R27340 Job DescriptionAs a Senior Software Engineer at Zendesk, you'll be an integral leader in our Mobile Services engineering teams, shaping the future of our backend services that...

  • Senior Embedded Software Engineer

    2 tygodni temu

    Kraków, Lesser Poland Sigma IT Poland Pełny etat

    Senior Embedded Software Engineer Kraków, Lesser Poland Voivodeship Senior Embedded Software Engineer Kraków Kraków, Lesser Poland Voivodeship, Polska Sigma IT Poland is a division within NEXER GROUP - a custom software development company. We started in Poland in 2017 and are now a team of over 180 people with offices in Wrocław, Warsaw, and Cracow. We...

  • Senior Software Engineer

    2 tygodni temu

    Kraków, Lesser Poland GPC GLOBAL TECHNOLOGY CENTER Pełny etat

    Senior Software Engineer (Java) - Pricing Miejsce pracy: Kraków Technologies we use Expected Java Google Cloud Platform AWS Microsoft Azure Optional Cassandra Big Table SQL Google Big Query About the project This is a Senior Engineering role with responsibility for enabling development and execution in one of our main projects - Pricing and Customer...

  • Senior Data Engineer

    2 tygodni temu

    Kraków, Lesser Poland Software Mind Pełny etat

    [GZI] Senior Data Engineer Full-time Company Description Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a few words that describe an average day for us. Building cross-functional engineering teams that...

  • Senior Software Engineer, Operations

    2 tygodni temu

    Kraków, Lesser Poland Zendesk Pełny etat

    Job DescriptionWho we're looking for:Zendesk is a service-first CRM company that builds powerful, customizable software designed to improve customer relations. At Zendesk, we encourage growth, innovation and believe in giving back to the communities we call home.This Sr. Software Engineer, Operations position at Zendesk will be impactful to the core platform...

  • Senior Software Engineer

    2 tygodni temu

    Kraków, Lesser Poland Volvo Car Germany GmbH Pełny etat

    Select how often (in days) to receive an alert: Senior Software Engineer Can you engineer a brighter tomorrow? It's crystal clear: the actions we take in the next few years will significantly impact our future. At Volvo Cars, we embrace change. We're committed to transforming the automotive industry and leading in electrification. For this, we're seeking...