AWS Cloud Engineer

2 tygodni temu

Kraków, Lesser Poland Zendesk Pełny etat
Job Description

As part of the Foundation Secure team, you will bring your devops knowledge and software engineering skill set into the world of cloud security engineering. Our team uses automation to protect nearly every aspect of Zendesk's cloud presence in Amazon Web Services. This is a challenging position where you'll be able to see an immediate impact to your contributions, work alongside a dedicated and caring team, and live on the cutting edge of cloud security.

Proactive engineering is our emphasis. Your prime directive is to build and govern secure cloud environments, empower other engineers to build awesome products, and create tools that provide the data for our reactive Security teams to address threats in Zendesk's cloud environments.

What you'll be doing

  • Take part in designing and implementing the IaC standard for the whole organization.
  • Harden and streamline the process of building virtual machine and container golden images for hundreds of services.
  • Provide advice and guidance to engineering teams looking to deploy new AWS technologies and architectures on best practices and security models.
  • Partner with our Security organization to build the tools that provide Engineering teams with the information to react to threats and misconfigurations in our infrastructure.
  • Implement and manage reactive and proactive security controls in AWS using Wiz and CICD (GitHub Actions).
  • Promote immutable infrastructure on AWS to the wider Zendesk Engineering organization to improve infrastructure reliability and security.

What you bring to the role

Required:

  • 2+ years experience building services using AWS Managed Services
  • 2+ years experience in a programming language and willingness to learn other languages
  • Practical DevOps knowledge, with a knack for addressing operational challenges through automation, scripting, and custom software solutions
  • Experience working with Linux and container-based architectures: Docker, Kubernetes.
  • A strong grasp of security best practices to safeguard our cloud landscape.

Nice to have:

  • Experience in building and maintaining golden images for virtual machines and docker containers.
  • Hands-on experience with infrastructure-as-code tools like Cloudformation/Terraform/SDKs.
  • Proficiency in the Go and/or Python and/or Ruby programming languages.
  • Observability focused mindset and an analytical approach to problem-solving: you believe the best decisions are made when they are backed by data.
  • Demonstrated desire to learn new technologies and programming languages as our team and responsibilities evolve over time.
  • Familiarity with CI/CD workflows, preferably with GitHub Actions.

Tech Stack

  • AWS
  • Terraform
  • CloudFormation
  • Cloud SDKs
  • Go
  • Python
  • Ruby
  • GitHub Actions
  • Wiz
  • Docker
  • Linux
  • Datadog
  • Atlantis

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

The Poland annualized base salary range for this position is zł154,000.00-zł230, Please note that while the salary range represents the minimum and maximum base salary rate for this position, the actual compensation offered will be based on job related capabilities, applicable experience, and other relevant factors. This position may also be eligible for bonus, benefits, or related incentives that will be communicated during the offer stage.

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