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Senior Client Director
3 miesięcy temu
About us:
Toluna empowers leading brands and agencies to conduct research without limits by unifying the best of technology, the best of research science, the best of global panel, and made-to-measure service to scale your business.
Toluna is powered by 2500 employees worldwide, delivering critical insights in over 90 markets to over half of the Fortune 500. Together, we strive to push the field of market research toward a better tomorrow.
Senior Client Director
Would you like to become part of a rapidly growing team with an exceptional client roster? We are seeking an experienced Senior Client Director to help drive the success and continued growth of Eastern Europe. Applicants need to be agile and innovative market research experts with excellent client relationship skills and the energy to thrive in a dynamic environment.
Responsibilities:
- You will build strategic account plans and think strategically about how to grow the business with assigned accounts. Manage personal pipeline and forecast, delivering a significant personal bookings target.
- You will actively contribute to driving strategic initiatives within the country business.
- You will drive new commercial opportunity within the current account mix and beyond. Deliver personal Bookings; lead client relationships, write proposals, deliver consultancy and client leadership for these projects while working closely with research.
- You will own and lead senior client relationships.Provide advice to clients, expressing clear, concise, and commercial points of view. Ensure impactful delivery into the client's business.
- You will guide teams to deliver account success. Guide a cross-functional team to ensure that client objectives are met, and insights delivered. account success.
- You will actively support new business development. Lead and support big pitches.
- You will represent the company in external conferences and client partnering thought leadership events.
Required skill set:
- 8+ years' experience in research agency or client-side role.
- BS/BA in Marketing, Business, or related field.
- Commercial in thinking and doing.
- Able to understand client needs and demands in a research context.
- A great communicator.
- A team player who enjoys collaborating with others.
- Excited about working across a host of different research solutions.
- Someone who is passionate about driving growth and success through his/her work.
- Experience in leading teams and growing bookings.
- Quantitative research background and significant experience in proposal writing, presenting, leading research projects, developing strategic client relationships, developing, and delivering strong insight and client consultancy.
- Highly experienced in sample composition for markets where it is harder to recruit.
- A can-do attitude.
- Proficiency in English.
Our Values
Integrity and respect. We treat our colleagues, clients and partners how we want to be treated.
Success in unity. We deliver results by working as a team with common goals.
Smart decisions in action. We implement plans without delay and stay nimble to change on demand.
Make it simple. We simplify complexity, making the complex easy to understand.
Be bold. We welcome big and small ideas that challenge and inspire us to change.
Delight customers. We work tirelessly to exceed expectations, turning satisfaction into delight.
Reward great work. We believe performance is the reason for advancement. Do good work and good things come.
What do we offer?
- A flexible work environment with a strong focus on owning and taking pride in your work, Hybrid home working and flexibility with hours.
- Career and growth opportunities in line with your dreams and passion- dedicated career coach and a huge library of online business training (outside of the usual training needed to get you up to speed).
- A supportive team who share our individual successes of the month socially, as well as support each other via dedicated employee resource groups.
- Global onboarding and frequent internal training and sharing opportunities.
- Our employees have exclusive access to Udemy Business. With our company license, you have unlimited access to all external courses.
Toluna is an equal opportunities employer. We commit to keeping Toluna an inclusive, respectful, equal, and diverse workplace. One small way we're focused on moving ourselves – and the world- forward. With +40 million influencers across the globe, we look like you do, like the world does: made up of every ethnicity, social background, sexual orientation, religion, gender, age, or ability.
Join our global team. We welcome big thinking and reward great work.
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