NOC Engineer

Overview

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we're always acting authentically.

Rooted in the kindred spirits of the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known all over the world as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space.

What's the position?

We are seeking a motivated and technically skilled NOC Engineer with a passion for Site Reliability Engineering to play a crucial part in maintaining the reliability and performance of our network infrastructure while gaining valuable experience in SRE practices. If you are a problem-solver with a strong desire to learn and grow in a dynamic environment, we encourage you to apply. This position requires on-site presence in our office, fostering collaborative teamwork while ensuring seamless operations at all hours.

Responsibilities:

• Monitor network infrastructure and systems for performance, availability, and security.
• Respond to alerts and incidents promptly, diagnosing and resolving issues to minimize downtime.
• Collaborate with senior SREs and DevOps to implement automation, tooling, and
• monitoring solutions.
• Assist in capacity planning and optimization efforts.
• Document operational procedures and contribute to knowledge sharing within the team.
• Continuously improve incident response processes and contribute to post-incident
• reviews.
• Contribute to the development of SRE best practices and standards

What are we looking for?

Qualifications:

• 2-4 years of experience in a Network Operations Center (NOC) or similar role.
• Basic understanding of networking protocols and concepts.
• Familiarity with Linux/Unix operating systems.
• Strong problem-solving and troubleshooting skills.
• Experience with incident response and Jira.
• Excellent communication and teamwork abilities.

Nice to have:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Junior-level experience in a Site Reliability Engineering role or DevOps.
• Experience with automation tools and scripting (e.g., Python, Bash, Ansible).
• Knowledge of containerization technologies (e.g., Docker, Kubernetes).
• Familiarity with cloud computing platforms (e.g., AWS, Azure, GCP).
• Skilled in GIT for effective version control and collaborative software development
• Understanding of DevOps and continuous integration/continuous deployment (CI/CD)
• principles.
• Certification in relevant areas (e.g., CCNA, AWS Certified DevOps Engineer)

Roster of Uniques

We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs, you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer)