AML & Onboarding Specialist – German speaking

2 tygodni temu

Kraków, Lesser Poland careersinpoland Pełny etat

AML & Onboarding Specialist – German speaking

Teleperformance

Level: specialist

Working hours: Full time

published 2024/06/05

AML & Onboarding Specialist – German speaking

About us and our team

Does working at one of Europe's largest fin-tech companies sound interesting to you? Are you keen to join a rapidly growing team, in an international environment where you'll get tons of opportunities to develop yourself, and collaborate with colleagues from all over Europe? If so, you are in the right place

Nets is part of the Nexi group. As a group, we come from the merger and integration of Nexi , Nets and Sia; with a presence in more than 25 countries, more than 10,000 employees across Europe and experience on the market for more than 80 years. We provide limitless growth opportunities for our employees .

About your future role

You'll be part of the Risk & Anti Money Laundering (AML) assessment team in MS Operations in Onboarding & AML.

In short this is what the team does; When merchant starts up a new business, Nets Onboarding teamhas responsibility to secure a smooth onboarding for merchant. In Onboarding & AML team, we perform this service with high quality and efficiency and customer-driven attitude.

Your key tasks and responsibilities are:

  • Service handling customer card applicationsin a professional, positive, and effective way
  • Solving administrative tasks according to offered services and business procedures
  • Risk assessment, AML assessment, and ensuring KYC
  • Control and handle ODD (Ongoing Due Diligence) and another relevant AML task
  • Customer Service and ensure high quality in the solution for all customer segments LAKA, Partner, SME DK/NO customers
  • Act like the subject matter expect in area and provide excellent support to customers and co-workers.
  • To provide excellent communication and know-how to explain complicated matters.

The services are provided from Monday – Friday (weekend closed).

What makes you the best person for this job?

  • Fluent in German and English (speaking and writing). Additional language is a plus.
  • Bachelor's degree or equivalent in finance, law or a related field will be an asset.
  • Ideally 2+ years of previous experience in Financial Crime Compliance (KYC, AML/CTF, etc).
  • Experiencehandling customer applications and administrative tasksin a professional, positive, effective way.
  • Experience incommunicating andexplaining the 'why' behind new AML related information needs.
  • Experience in assessing and/or monitoring partners' risk,

As a person we believe you:

  • Thrivewith solving administrative tasks according to offered services and business procedures.
  • Are result-oriented, service-minded, self-driven, and flexible mindset.
  • Have adesire to assist customers with getting their agreement in order.
  • Are pronounced service-oriented,quality in mind and handle the task first time right.
  • You are a team player and understand that it is a team effort to achieve great success.
  • Maintain compliance in all actions.
  • Excellent analytical and problem-solving skills.
  • Ability to work autonomously and effectively manage priorities, as well as deadlines.

Additionally, we offer next benefits:

  • Hybrid Working
  • Trainings and courses
  • Sports benefits
  • Entertainment events for employees
  • Medical insurance
  • Competition Award
  • Life, accident & critical illness Insurance

At Majorel, we create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology we deliver real impact for our partners.

Our vision is to be our clients' trusted long-term partner for customer engagement in a constantly changing world. Creativity, Excellence and Respect drive everything we do. This ensures success for our partners and allows us to thrive as one team.

Majorel is an equal opportunity employer that embracesdiversity.We arecommitted to the principle of equal employment opportunities for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Majorel are based on business needs, job requirements and individual qualifications, without regard togender, age, ethnicity, race, nationality, religion, disability, gender identity, sexual orientation, marital or civil partnership status or any other basis as protected by local law. ,

Majorelandits employees do not tolerate, engagein,or support Human Trafficking, Forced Labour or Child Labour of any kind throughMajorel'sactivities, including in its supply chain, orassistMajorelclients or any other party in doing so.

Majorel & Teleperformance

You are applying for a job at Majorel, which is now part of Teleperformance. Welcome to a whole new world of opportunities In the coming months, the best of both organizations will converge to deliver even more agile and resilient digital business services. With nearly 500,000 team members in more than 95 countries, we are stronger together and ready to master the future.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Details
  • Administration, Finance & Accounting, BPO/SSC

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