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Client Solutions Specialist with English
3 miesięcy temu
Mercer is seeking candidates for the following position based in the Warsaw office:
Client Solutions Specialist with English (Industry Team)What can you expect?
Our organization is characterized by experienced and friendly managers, as well as open and diverse corporate culture. Client Solutions Specialist role is based in our Warsaw office in the Client Solutions Team - CST, which is a truly unique place. If you like genuinely multinational, multicultural and dynamic environment – this work offer is definitely for you. In this role you'll have a chance to develop and maintain day-to-day relationships with Mercer's clients and consultants in the compensation & benefits area.
What is in it for you?
- Flexible working hours, home office and hybrid model of work
- 1.5 year employment contract with the possibility to extend it
- Opportunities for professional development and career growth
- Global role with truly international exposure – working with teams across regions
- Attractive benefits package (including private health care, sports card, life insurance, lunch card, language courses, retirement plan)
- Multilingual community with an inclusive atmosphere
- Stable employment at a multinational Group with 150 years of history
- Comfortable office in Warsaw city center (Al. Jerozolimskie 98, Pl. Zawiszy area)
We will count on you to:
- Manage portfolio of local clients
- Advising our internal consultants and clients on Mercer products and services across EMEA
- Cooperation with market consultants – providing sales support to consultants (sales presentations, product information, contacting clients etc.)
- Supporting and managing clients' participation in Mercer's salary surveys
- Answering day-to-day client queries via email and phone
- Provide one-on-one demo / presentations on Mercer on-line platforms and methodology for clients
- Working on compensation & benefits related data for both internal and external clients
- Cooperating with colleagues from other Teams
What you need to have:
- 2-3 years of experience in the areas of customer services
- Very good English
- Knowledge of Excel
- Very strong organizational and project coordination skills
- Experience in negotiations with clients
What makes you stand out:
- Market research, HR or Compensation & Benefits area experience
- Previous work or study-related international exposure
- Quality assurance, service-minded and team-oriented
If you are interested, please send your CV in English.
Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual revenue of $17 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on Twitter @Mercer.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.
