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Contract Collection Specialist with German

2 miesięcy temu

Warszawa mazowieckie, mazowieckie, Polska Worldline Pełny etat
Contract Collection Specialist with GermanMiejsce pracy: WarszawaYour responsibilities
  • As a Contract Collection Specialist, you will have a chance to be a part of a fast-growing team of Specialists in Enterprise who are working with our Sales Team and Merchants and advise them on their queries as well as support the smooth documents collection and verification process. If you enjoy working on diverse projects and have exposure to various tasks as well as using your foreign language skills daily, this role is for you
  • You perform quality checks on the documentation packages for Enterprise Merchants (assuring the Documentation package’s compliance in the respect of Legal requirements; RISK requirements; Onboarding (set-up) requirements)
  • You provide expertise concerning the onboarding contract package documentation’ completeness and successful onboarding know-how.
  • You provide Consulting services.
  • You advise on filling in missing contract details, provide answers to contract questions.
  • You ensure fulfillment of customer data and bank data information (KYC/AML documents)
  • You are responsible for the collection of risk documents from merchants.
  • You take part in meetings with different Stakeholders (Sales/Onboarding Team/Risk) and Merchants (email and telephone support)
Our requirements
  • At least 3 years of work experience
  • Previous experience in KYC / AML / Customer Care would be an asset.
  • English and Polish at a good level and additional knowledge of German
  • Previous experience in payment transactions environment (acquiring and merchant services) would be an asset.
  • Team player with an international mindset
  • Problem-solving, details-oriented analytical, and troubleshooting skills.
  • Excellent communication and interpersonal skills with a strong willingness to evolve in a dynamic and growing business and international organization.
What we offer

We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Benefits
  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • extra social benefits
  • meal passes
  • holiday funds
  • employee referral program
Worldline

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

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