Junior PAM Engineer

Junior PAM EngineerMiejsce pracy: KrakówTechnologies we useOptional

• Jira
• ServiceNow
• Confluence
• SharePoint

Operating system

• Windows

About the project

A global organization is seeking a Junior PAM Engineer to support the Technical Subject Matter Expert (SME) in the area of Privileged Access Management. This role combines administrative and technical responsibilities, ensuring smooth daily operations and successful delivery of project initiatives. It is an excellent opportunity for a highly organized and proactive individual with strong communication skills and an interest in IT systems, vendor management, and security operations.

Sounds like your kind of challenge?

Your responsibilities

• Assist the SME in managing vendor relationships, including scheduling meetings and tracking support tickets.
• Open, monitor, and coordinate support cases with vendors to ensure timely resolution.
• Maintain structured documentation for ongoing issues, escalations, and technical decisions.
• Coordinate communication among cross-functional teams (Engineering, Testing, Migration, Operations).
• Track action items, decisions, and change requests related to PAM design updates.
• Support testing and validation activities by gathering artefacts, test evidence, or configuration data.
• Participate in recurring technical and operational meetings, capturing minutes and tracking progress.
• Note: Detailed project information will be shared during the recruitment process.

Our requirements

• Strong organizational and time management skills with attention to detail.
• Knowledge of Windows and *Nix operating systems and large infrastructure support.
• Ability to coordinate and follow through in a fast-paced technical environment.
• Excellent written and verbal communication skills.
• Experience supporting cross-functional teams or multiple projects.
• Working knowledge of IT systems, ticketing tools (e.g., Jira, ServiceNow), and documentation platforms (e.g., Confluence, SharePoint).
• Proficiency in Microsoft Office 365 (Excel, Teams, Word, PowerPoint).
• Strong problem-solving skills and ability to track dependencies and risks.

Optional

• Familiarity with Privileged Access Management (PAM) or Secret Server concepts.
• Interest in IT Governance, Compliance, or Security Operations.
• Basic understanding of software development or infrastructure environments.
• Experience with vendor management or third-party service coordination.
• Team player comfortable working in a global organization.

This is how we organize our workThis is how we work

• agile
• scrum

This is how we work on a project

• Continuous Deployment
• Continuous Integration

What we offer

• Flexible cooperation model – choose the form that suits you best (B2B, employment contract, etc.)
• Hybrid work setup – remote days available depending on the client’s arrangements
• Collaborative team culture – work alongside experienced professionals eager to share knowledge
• Continuous development – access to training platforms and growth opportunities
• Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more
• High quality equipment – laptop and essential software provided

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance

Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference.

Mindbox Sp. z o.o.

At Mindbox, we connect top IT talents with technology projects for leading enterprises across Europe.

Our focus is on matching your skills with work that matters – projects that use modern tech stacks, solve real business challenges, and give you space to grow. By joining us, you’ll deliver technology solutions for well-known brands, supported by the Mindbox team that values knowledge-sharing and continuous development. We make sure you have the tools, flexibility, and guidance to do your best work – and to keep moving forward in your career.

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