Team Manager Order to Invoice with German and English

2 dni temu

Warszawa, mazowieckie, Polska Diebold Nixdorf Pełny etat

JOB DESCRIPTION

Expect more. Connect more. Be more at Diebold Nixdorf.

Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

As a Team Manager Order to Invoice (OTI) at Diebold Nixdorf's Global Business Services (GBS) in Warsaw Delivery Center, you will play a pivotal role in ensuring the smooth execution of the end-to-end OTI process. This position is ideal for candidates with more than 3 years of relevant experience and a strong interest in business administration or finance. You will be responsible for managing various aspects of the OTI process for number of entities, including order processing and invoicing, while maintaining a high level of accuracy and customer satisfaction.


RESPONSIBILITIES

  • Oversee and manage the complete Order to Invoice (OTI) process for the assigned entities
  • Supervise and manage a team of OTI specialists
  • Motivate, coach and develop team members, ensure appropriate training and knowledge level
  • Monitor, interpret and report team key performance indicators (KPIs)
  • Perform quality assurance checks to ensure adherence to the Group’s controls, policies and procedures
  • Serve as key liaison with internal and external customers to obtain information and/or address service and process issues
  • Support the team’s operational tasks if necessary (e.g. enter, track and manage customer orders in relevant systems and databases)
  • Support internal and external audit requirements in relation to OTI process
  • Drive continuous improvement and standardization of OTI process

QUALIFICATIONS

  • Leadership skills: confident in leading meetings, drive for results, effective planning/prioritization, project and change management
  • Sound knowledge of SAP ERP, especially modules SD and MM
  • Ability to communicate orally and in writing in German (B2/C1) and in English
  • University degree with a focus on finance, accounting, business administration or a related field
  • 3+ years of relevant experience in a Shared Services environment
  • Subject matter expertise in the Order to Invoice domain, with solid knowledge and understanding of processes around Order Capture and Management
  • Sound knowledge of MS Office package (especially Excel) to work with large datasets
  • Strong analytical, problem solving and communication skills
  • Ability to evaluate process effectiveness and determine appropriate improvements
  • Willingness to adapt to changing processes and learn new tools and systems

We offer you:

  • Contract of employment
  • Trainings from the first day of work
  • Insight and Knowledge of cutting-edge technologies
  • Various options for personal development
  • Possibility to use foreign languages on a daily basis
  • Teamworking and supportive atmosphere
  • Wide range of benefits:
  • life insurance,
  • private medical care,
  • Multisport card,
  • over 8000 industry recognised trainings,
  • possibility of hybrid work,
  • employee referral programme etc.


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