Customer Service Specialist with Romanian

1 miesiąc temu


Szczecin, zachodniopomorskie, Polska Beliani Pełny etat

Your responsibilities

  • Customer service inbound pre- and post-sale via phone, e-mail and chat
  • Assisting customers via social media platforms (i.e. IG, Facebook)
  • Placing and processing customers’ orders and claims
  • Cooperating with the Marketing and e-Commerce Teams
  • Ensuring timely fulfilment of the customers’ orders together with Logistics and Warehouse Teams
  • Reporting to the Team Lead of the Customer Care Team


Our requirements

  • You are native / fluent in Romanian
  • You have great written and communications skills
  • You have good cultural knowledge of a given market
  • You are a fast learner
  • You have good Microsoft Office and Google Cloud Suite knowledge
  • You are able to work in a team as well as individually
  • You are able to work under pressure and multitask
  • You are willing to work in shifts of 8 hours (08:00 - 16:00) or (14:00 - 22:00) CET
  • You are willing to work 5 days per week but including Saturday and Sunday
  • You have fast typing speed capabilities


What we offer:

  • Work in an international environment in a fast-growing company
  • Work in a pleasant atmosphere within a great team
  • Career and self-development opportunities
  • Intensive training in all aspects which you lack experience in
  • Office in the city center
  • Attractive salary
  • Full time employment contract
  • Flexible working time
  • Private healthcare package, also for family members
  • Multisport card
  • Discount on furniture purchases
  • Sharing the costs of foreign language classes
  • Sharing the costs of professional training & courses
  • Pizza day
  • Company party 1 x / year
  • Team and company integrations after hours
  • Non-corporate company structure
  • Relocation package for people ready to move to Szczecin
  • 26 days off regardless of seniority


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