Hosting Service Owner

2 tygodni temu

Warszawa, mazowieckie, Polska Experis Manpower Group Pełny etat 21 zł - 840 zł

Location: 100% remote work

Salary: 130 – 145 PLN net/h (B2B via Experis)



Responsibilities:

• Working with the Head of IT Infrastructure to manage, build and leverage strategic relationships with key third-party suppliers.

• Management of nearshore and offshore teams.

• Working with the Head of IT Infrastructure to ensure effective management of third party outsource agreements ensuring performance, quality, reliability and cost effectiveness.

• Ensuring Hosting services meet SLA targets and expectations.

• Maintenance and forecasting of operational expenditure; supporting recharge of services to internal customers in line with service needs.

• Contributing and adhering to appropriate technical governance processes to ensure compliance with all IT policies and frameworks.

• Attending Change Approval Board meetings to ensure governance and alignment.

• Delivery, maintenance and review of internal technical processes and procedures for the hosting service.

• Supporting optimisation and consolidation of technologies, services and suppliers on a regional and global basis as appropriate.

• Ensuring appropriate technical oversight and governance is applied to the Cloud & Server estate.

• Working with Application, local IT Engineering and other Operations teams to drive consistency in process, governance and tooling across teams.

• Overseeing transition to IT Operations for any implementation and execution of Service Delivery.

• Partnering with architecture and PMO functions to ensure technology can be operationally supported, including gap analysis of contractual statements of work.

• Driving rationalisation and associated cost savings while maintaining operational stability.

• Working within and managing the ITIL processes within the Hosting Service.

• Management of IT Software and Asset management tools used by the Hosting Service.

• Advising and guiding vendor management during contract renewals, changes, supplier benchmarking, validation of quotes and purchases.

• Running Service Reviews with Vendor Management to ensure contract SLA compliance, focusing on partnership and continual service improvement.

• Acting as owner of disaster recovery, service availability and capacity planning for the Hosting Service.

• Working with the Operational Readiness team to validate and accept technical change delivery from Portfolio Management.


Additional responsibilities:

• Acting as point of escalation for Hosting Services Operation.

• Performing any other reasonable duties aligned to the role.



Requirements:

• Previous experience in IT Operations.

• Budgetary experience and demonstrable commercial awareness.

• Experience with FinOps and Cloud Technology deployments and roadmaps.

• Good written and oral communication skills.

• Proven knowledge and experience with tools, technologies and methods relevant to Global Service Delivery.

• Excellent IT people management skills; experience managing teams across multiple locations.

• Ability to manage key relationships with internal IS and business stakeholders.

• Excellent analytical skills to translate detailed technical information into service related language.

• Engaging, articulate, and capable of influencing Global IT and business stakeholders.

• Willingness to undertake international business travel.



Our offer:

• MultiSport Plus

• Group insurance

• Medicover Premium

• e-learning platform

  • Hosting Service Owner

    2 tygodni temu

    Warszawa, mazowieckie, Polska Be in IT Pełny etat 21 zł - 840 zł

    Be in IT to firma rekrutacyjna, wyspecjalizowana w poszukiwaniu Specjalistów z branży technologii informatycznych. Obecnie, dla naszego klienta, poszukujemy osoby na stanowisko Hosting Service Owner.Zakres obowiązków:Długofalowa współpraca z międzynarodową, topową firmą consultingową, świadczącą usługi IT dla dużych i średnich firm z...

  • Product Owner Product Manager SimCorp Dimension | f m d

    3 tygodni temu

    Warszawa, mazowieckie, Polska ERGO Technology & Services Pełny etat

    About UsERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external...

  • Digital Product Owner

    3 tygodni temu

    Warszawa, mazowieckie, mazowieckie, Polska Bricoman Polska Sp. z o.o. Pełny etat

    Digital Product Owner (Instore applications)Miejsce pracy: WarszawaTechnologies we useExpectedWindows ServerAbout the projectWe are a network of construction and renovation stores and part of the international ADEO Group - the European leader in selling products and solutions that improve living conditions.At Bricoman, we focus on people - their growth,...

  • Digital Product Owner

    2 tygodni temu

    Warszawa, mazowieckie, Polska Bricoman Polska Sp. z o.o. Pełny etat

    We are a network of construction and renovation stores and part of the international ADEO Group - the European leader in selling products and solutions that improve living conditions.At Bricoman, we focus on people - their growth, engagement, and collaboration. Our daily actions are guided by three core values: professionalism, simplicity, and passion. We...

  • Product Owner with German Guidewire

    3 tygodni temu

    Warszawa, mazowieckie, Polska Baloise Solution Hub Pełny etat 27 zł

    We are looking for a highly skilled and experienced Product Owner specializing in Guidewire to join our team in a German project. The ideal candidate will possess in-depth knowledge of Guidewire's technical structure and capabilities, with proven experience in implementing Guidewire ClaimCenter for insurance.You ideal background and skillsetProfessional...

  • Senior Product Owner | f m d

    3 tygodni temu

    Warszawa, mazowieckie, Polska ERGO Technology & Services Pełny etat

    About UsERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external...

  • Digital Product Owner Instore applications

    6 dni temu

    Warszawa, mazowieckie, Polska Bricoman Polska Sp. z o.o. Pełny etat

    We are a network of construction and renovation stores and part of the international ADEO Group - the European leader in selling products and solutions that improve living conditions.At Bricoman, we focus on people - their growth, engagement, and collaboration. Our daily actions are guided by three core values: professionalism, simplicity, and passion. We...

  • System Integration Consultant

    3 tygodni temu

    Warszawa, mazowieckie, Polska Pretius Pełny etat 20 zł - 160 zł

    At Pretius, we are looking for System Integration Consultant to a project in the financial industry, international team.Project / RoleManage a product our project team is delivering, cooperate closely with Business/Product Owner, advise solutions to Business/Product Owner, co-create product roadmap, manage releases, coordinate for deployments. Harvest...

  • Presales Solution Lead with German

    7 dni temu

    Warszawa, mazowieckie, mazowieckie, Polska Michael Page Pełny etat

    Presales Solution Lead with GermanMiejsce pracy: WarszawaTechnologies we useOperating systemWindowsYour responsibilitiesTake end-to-end responsibility for the entire Cloud & Infrastructure Services portfolio in presales projects for DACH region.Act as the primary solution owner, ensuring consistency and quality across all service areas.Coordinate and align...

  • Solution Ownera AdTech

    15 godzin temu

    Warszawa, mazowieckie, mazowieckie, Polska SQUARE ONE RESOURCES sp. z o.o. Pełny etat

    Solution Ownera AdTechMiejsce pracy: WarszawaTechnologies we useExpectedGDPRAdTechmanagementdata privacyweb analyticsOptionalGoogle Marketing PlatformMetaAbout the projectThe Solution Owner for AdTech is responsible for the end-to-end coordination and delivery of advertising technology solutions, ensuring alignment with business goals, compliance, and...