Community Manager f/m/d

Hybrid model: 3 days a week in the Wroclaw officeAbout usHi, we are Ten Square Games, and we live games No, not a typo - but a level up from loving We are on a mission of giving players excellent outdoor experiences on their mobiles. With global hits, such as Fishing Clash, we know how to make the best of technology, fun, and fair play. With 77 million registered players in 2024 and 300+ people on board, we keep growing and learning, having the insatiable hunger for the next success. If you also like to explore the unknown and know how to own it, we want to work with youIf you want to read our full story you can find it here.What is this job all about?We're searching for a talented Community Manager (f/m/d) with a passion for games and a knack handling mobile gamers – someone eager to dive into social media and create exciting content on various platforms. If you dream of helping shape a globally launched game that's rapidly expanding and evolving, possess a strong sense of ownership, and excel at creating stunning posts which will inspire players to be more social, this is your chance to make a real impactWhat will you be doing?Create and publish engaging community content (posts, images, videos, reels, stories) to inform and entertain players; Maintain constant interaction with our players via our games' social media profiles, encouraging discussion and engagement to contribute towards the growth of the community;Analyze content performance, draw conclusions, and adapt strategies to optimize results;Build and execute social media strategy to build good relationships with community members;Respond to player feedback with empathy and professionalism, helping transform insights and issues into actionable ideas for the development team;Plan and execute community-driven activations – challenges, contests, or events that strengthen player engagement and loyalty;Stay on top of the latest trends in social media and gaming communities, analyze them, and turn insights into actionable content ideas;Distribute communications for keeping players up to date on changes, upcoming features, fixes, and the development roadmap;Monitor information about game issues and suggestions from players and report them to the team;Follow what is happening in the team – you need to know the schedule for releases, what we are currently working on and what is the plan for the future;Collaborate with other departments such as Customer Support and Marketing.What are we looking for?Minimum 3 years of experience in online community or social channel management - Facebook, X, TikTok, Instagram, Discord;Understanding of social media platforms listed above;Ability to moderate and monitor discussions on social media platforms;Good sense of trends – you naturally stay updated with new formats, meme culture, and popular themes;Great communication skills;Analytical mindset – ability to interpret community feedback, engagement data, and translate them into actionable improvements;Ability to communicate with empathy and adapt tone based on player sentiment and context;Ability to create your own graphics with help of already existing assets and AI;Ownership mindset with can-do attitude;Fluent in English, verbally and in writing.Amaze us with:Experience in game dev community management;Passion for storytelling and building engaging content;Experience in working with a social media agency;Experience with using AI and being open to learning and using AI-based tools (graphic, text, video) to support content creation;Knowledge of a foreign language other than English;Great knowledge of the gaming industry;If you have any interesting content examples or portfolio pieces (posts, graphics, videos, or other formats), feel free to share – we’d love to see your creative workWe know fitting all our criteria might be hard, as they describe the perfect candidate. However, we know nobody's perfect, so even if you don't fulfill one or two requirements, please apply anyway We want to get to know you and see if you fit the bill.Perks for employeesClear career path & Internal MobilityTailored language lessonsFree breakfastConcierge serviceIndividual and team training budgetRelocation packageIn office massagePsychological supportChoice of hardwareStay in the game - program for momsWorksmile platform with benefitsESG company- wide activitiesAt Ten Square Games, sustainability is at the heart of how we play.We’re not just here to make games – we’re here to make a difference. From inspiring climate awareness among players to supporting nonprofits and putting actions that mitigate our climate impact into place, we’re all in. We’ve built an inclusive workspace where every voice counts, bringing fresh ideas to the table and shaping the future of gaming for all. With a merit-based recruitment approach, we welcome everyone ready to help us level up.Your Next Adventure: Join us to work on exciting projects, make an impact, and be part of the future at Ten Square Games