Collections Specialist with Slovenian

2 tygodni temu

Kraków, Polska HEINEKEN Global Shared Services Pełny etat
Collections Specialist with SlovenianMiejsce pracy: KrakówYour responsibilities
  • owning the Customer Ledger and is responsible for keeping it clean and clear and meeting collection targets
  • acting as a Business Partner to OpCos (e.g. Cash/ Pre Legal Collectors, Sales, Customer Service,) in order to provide timely and accurate data and ensure effective collections
  • working collaboratively with other HGSS teams to ensure effective delivery of collection processes and that standards are being followed
  • managing customer accounts and ensure a high level of service is provided at all times
  • identifying held orders and taking appropriate actions to resolve them in accordance with credit policy
  • effectively collaborating and communicating with the team in achieving team goals
  • participating in meetings with OpCo stakeholders and providing updates on the collection progress
  • supporting and contribute to the delivery and implementation of continuous improvement projects in collaboration with OpCo, HGSS and in line with HEINEKEN's standards
  • regularly updating the Team Leader about developments and progress of collections opportunities and issues
  • driving own personal development in Finance specific skills and business knowledge of implementing his/her development plan
  • ensuring process controls, policies and compliance are adhered to and suggesting any improvements as appropriate
  • maintaing complete and up to date process documentation
Our requirements
  • Slovenian language on a fluent level
  • English language on a fluent level
  • experience related to Order to Cash/Customer Service area
  • strong communication and problem solving skills
  • experience with SAP and Excel systems
  • ability to deal with resistance
  • understanding of end2end Order to Cash process
  • experience in multi-national environment (incl. Shared Services Centres)
What we offer
  • Hybrid ways of working
  • Private medical healthcare
  • Attractive performance bonus
  • Sodexo pre-paid card
  • Life insurance
  • Employee referral program
  • Wide range of trainings
  • Local and global job opportunities within HEINEKEN
  • Parking space
  • Open bar once a week
  • We are ACCA Approved Employer
Benefits
  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • remote work opportunities
  • integration events
  • corporate sports team
  • parking space for employees
  • extra social benefits
  • pre-paid cards
  • christmas gifts
  • employee referral program
  • charity initiatives
  • flexible work from home scheme after pandemic/lockdown
  • open bar on Fridays
HEINEKEN Global Shared Services

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of finance, accounting, data and technology professionals ready to "WOW" the world with our expertise, passion and pride to be GREEN. Our employees can develop in the following areas: Purchase to Pay, Order to Cash, Record to Report, Business Performance Management, Accounting, Reporting & Consolidation, Digital & Technology, Transformation Management, Global Audit, Global Process & Control Improvement, Global Process Expertise, and Support Functions like HR, Service Management, Global Master Data, Internal Finance, Change & Communications.

An integral part of HEINEKEN's day-to-day operations, our Global Shared Services center has significantly contributed to leveraging the benefits of the company since 2012. With more than 1100 employees comprised of 27 nationalities, we collaborate with 26 Operating Companies in 25 languages. A truly global experience We value enjoyment of life, respect for people and planet and passion for quality in all that we do.

HEINEKEN is a proud independent global brewer, committed to surprise and excite consumers with its brands and products everywhere. The brand that bears the founder's family name - Heineken - is available in almost every country around the globe and is the world's most valuable international premium beer brand. Our company is present in over 70 countries, operates more than 160 breweries and markets more than 250 brands.

HEINEKEN Global Shared Services Center was awarded as the Business Services Firm of the Year 2021

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.

  • Collections Specialist with Slovenian

    3 tygodni temu

    Kraków, Lesser Poland HEINEKEN Kraków Pełny etat

    At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to "WOW" the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care...

  • Credit and Collections Junior Specialist with Slovenian

    6 dni temu

    Kraków, Lesser Poland Capgemini Pełny etat

    Credit and Collections Junior Specialist with SlovenianChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's...

  • Back office specialist with Slovenian @

    17 godzin temu

    Kraków, Lesser Poland Antal Pełny etat

    Back office specialist with Slovenian For our client - an international company with the main office in Krakow, we are looking for Slovenian speakers to join back - office teams Level: junior, middle Company offers: Opportunity to be part of a global organization focused on development, Open-minded and multinational environment, Training & development...

  • Back office specialist with Slovenian @

    6 dni temu

    Kraków, Lesser Poland Antal Pełny etat

    Back office specialist with SlovenianFor our client - an international company with the main office in Krakow, we are looking for Slovenian speakers to join back - office teamsLevel: junior, middleCompany offers:- Opportunity to be part of a global organization focused on development,- Open-minded and multinational environment,- Training & development...

  • Junior/ Middle Specialist with Slovenian language

    2 tygodni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Social network you want to login/join with:Junior/ Middle Specialist with Slovenian language, KrakówClient:Location:Job Category:OtherEU work permit required:YesJob Reference:286e0bf08b43Job Views:3Posted:21.03.2025Expiry Date:05.05.2025Job Description:Junior/ Middle Specialist with Slovenian languageLocation: Krakow, PolandRequirements:Proficiency in the...

  • Slovenian Customer Support Specialist

    1 tydzień temu

    Kraków, Lesser Poland TN Poland Pełny etat

    LeasingTeam Professional is looking for a skilled Slovenian Customer Support Specialist to join our team. As a specialist in sourcing talent and human resources management, we cater to Polish and international companies.Key ResponsibilitiesThe primary responsibilities of this role include:Responding to phone calls and emails from Slovenian-speaking...

  • Customer Service Specialist with Slovenian Language Expert

    4 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    At LeasingTeam Professional, we specialize in permanent recruitment for mid- and senior-level positions and white-collar outsourcing. Our team supports Polish and global enterprises in sourcing key talent and human resources management.We are currently looking for a Customer Service Specialist with Slovenian to join our international client's customer...

  • Shop Operations Specialist with Slovenian

    3 tygodni temu

    Kraków, Lesser Poland Zooplus Pełny etat

    Shop Operations Specialist with Slovenian (all genders)Full-timeMore than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe's leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.We're on a mission to create joy for pets and...

  • Shop Operations Specialist with Slovenian

    1 tydzień temu

    Kraków, Lesser Poland zooplus AG Pełny etat

    Shop Operations Specialist with Slovenian (all genders)Full-timeMore than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe's leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.We're on a mission to create joy for pets and...

  • Back office specialist with Slovenian language skills

    4 dni temu

    Kraków, Lesser Poland Antal Pełny etat

    At Antal, we're looking for a talented Slovenian language expert to join our team as a back office specialist. As a member of our global organization, you'll have the opportunity to work on exciting projects and collaborate with colleagues from diverse backgrounds.The ideal candidate will have excellent communication skills, both written and verbal, and be...

  • E-commerce Operations Specialist with Slovenian

    7 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Social network you want to login/join with:E-commerce Operations Specialist with Slovenian (all genders), KrakówClient:Location:Job Category:Other-EU work permit required:YesJob Reference:c13b8dc092f4Job Views:2Posted:18.03.2025Expiry Date:02.05.2025Job Description:We are looking for a motivated Shop Operations Specialist (all genders) for our Slovenian...

  • E-Commerce Operations Specialist with Slovenian

    4 dni temu

    Kraków, Lesser Poland Zooplus Pełny etat

    We are looking for a motivated E-commerce Operations Specialist to join our team in the Slovenian market. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our online shop and driving sales and profitability through various operational tasks.The successful candidate will have excellent knowledge of Slovenian...

  • E-commerce Operations Specialist with Slovenian

    3 tygodni temu

    Kraków, Lesser Poland zooplus Pełny etat

    E-commerce Operations Specialist with Slovenian (all genders)Full-timeMore than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe's leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.We're on a mission to create joy for pets...

  • Collections Specialist with German Language Expertise

    4 dni temu

    Kraków, Lesser Poland HEINEKEN Kraków Pełny etat

    At HEINEKEN Kraków, we are a growing team of business experts in finance, accounting, data, and technology dedicated to delivering exceptional results. Our success is driven by our passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, and Enjoyment of Life.We strive to be inclusive, diverse, and open for new challenges....

  • Credit & Collections Specialist with Turkish

    2 tygodni temu

    Kraków, Lesser Poland PerkinElmer Pełny etat

    Credit & Collections Specialist with TurkishCredit & Collections Specialist with TurkishApply locations Krakow time type Full time posted on Posted Yesterday job requisition id REQ-054673When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers,...

  • Collections Specialist with Dutch

    3 tygodni temu

    Kraków, Lesser Poland Randstad Polska Sp. z o.o. Pełny etat

    Join our team as a Collection SpecialistWe are seeking a Collection Specialist to support our international client in managing accounts receivable and ensuring timely collections. If you thrive in a dynamic, fast-paced environment and are eager to leverage your language skills in a global setting, this opportunity is perfect for you. Join us and contribute...

  • E-commerce Operations Specialist with Slovenian

    7 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Job OvervieweCommerce operations is a dynamic and challenging field, where you play a key role in ensuring the smooth functioning of online shops. As a Shop Operations Specialist for our Slovenian market, you will be responsible for optimizing the online shop, increasing sales and profitability through operational tasks, and ensuring the quality of product...

  • Collections Specialist with Dutch

    2 tygodni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Social network you want to login/join with:Collections Specialist with Dutch, KrakówClient:Location:Job Category:OtherEU work permit required:YesJob Reference:cfe67888b904Job Views:3Posted:21.03.2025Expiry Date:05.05.2025Job Description:Join our team as a Collection SpecialistWe are seeking a Collection Specialist to support our international client in...

  • collections specialist

    5 dni temu

    Kraków, Lesser Poland Capgemini Pełny etat

    Are you looking for a career that combines technical expertise with strong interpersonal skills? As a Collections Specialist at Capgemini, you will play a critical role in driving business growth by ensuring timely payments from clients. With a focus on French language support, you will work closely with our global team to develop and implement effective...

  • Slovenian Speaking Customer Support Specialist

    4 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    About the JobTN Poland is seeking a dedicated and customer-focused Slovenian Speaking Customer Support Specialist to join our team. The successful candidate will be responsible for providing high-quality customer support to our clients in Slovenia.The ideal candidate will possess excellent communication skills in Slovenian (C1/C2) and basic knowledge of...