Technical Solutions Engineer Networking Google Cloud
1 miesiąc temu
About the job
In this role, you will be a part of a global team that provides support to help customers seamlessly make the switch to Google Cloud. You will troubleshoot technical issues for customers with a mix of debugging, networking, system administration, documentation updating, and coding/scripting. You will make Google's products easier to adopt and use by making improvements to the product, tools, processes, and documentation. You will help drive business growth of Google Cloud by recognizing and advocating for our customers issues.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Manage the customers problems through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer issues on Google Cloud Platform products.
- Develop knowledge of Google's product technology and underlying architectures by troubleshooting, reproducing, determining the root cause for customer reported issues, and building tools for faster diagnosis.
- Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.
- Understand customer issues and advocate for their needs with cross-functional teams, including Product and Engineering teams to find ways to improve the product and drive high-quality production.
- Work as part of a team of Engineers/Consultants that globally ensure 24 hour customer support. This will include a need to sometimes work non-standard work hours or shifts.
Minimum qualifications:
- Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience.
- 4 years of experience coding in a general purpose language or system design, troubleshooting/advocating for customers needs, and triaging technical issues.
- 4 years of experience with two or more of the following: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP.
- Experience in network troubleshooting using techniques, such as packet capture, load testing, and traffic path analysis.
Preferred qualifications:
- Certification in CCNP, CCIE, CKA, RHCE.
- Experience with any of these cloud solutions: open source software communities, cloud networking solutions, distributed computing technology, hybrid/multi cloud connectivity, etc.
- Experience implementing, administering, and troubleshooting network infrastructure devices.
- Knowledge of networking fundamentals (e.g., TCP/IP, Routing, VPNs, VLANs, Peering, Load Balancing, etc.).
- Knowledge of virtual/container networking.
Benefits:
- Health and Wellbeing (Medical, dental, and vision insurance for employees and dependents)
- Financial wellbeing (Competitive compensation, regular bonus and equity refresh opportunities)
- Flexibility and time off (Paid time off, including vacation, bereavement, jury duty, sick leave, parental leave, disability, and holidays)
- Family support and care (Fertility and growing family support, parental leave and baby bonding leave)
- Community and personal development (Educational reimbursement)
- Googley extras (Inspiring spaces to work, recharge, and collaborate with fellow Googlers)
-
Technical Solutions Engineer Networking Google Cloud
1 tydzień temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobIn this role, you will be a part of a global team that provides support to help customers seamlessly make the switch to Google Cloud. You will troubleshoot technical issues for customers with a mix of debugging, networking, system administration, documentation updating, and coding/scripting. You will make Google's products easier to adopt...
-
Technical Solutions Engineer Networking
2 miesięcy temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobOur Technical Solutions Engineers manage customer challenges in addition to providing support to our other Support teams. In this role, you will be a part of a global team that provides support to help customers seamlessly make the switch to Google Cloud. You will troubleshoot technical challenges for customers with a mix of debugging,...
-
Google Cloud Technical Solutions Engineer Data Analytics
1 miesiąc temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobThe Google Cloud team helps companies, schools, and government seamlessly make the switch to Google products and supports them along the way. You listen to the customer and swiftly problem-solve technical issues to show how our products can make businesses more productive, collaborative, and innovative. You work closely with a cross-functional...
-
Technical Solutions Engineer Data Analytics Google Cloud
4 tygodni temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobThe Google Cloud team helps companies, schools, and government seamlessly make the switch to Google products and supports them along the way. You listen to the customer and swiftly problem-solve technical issues to show how our products can make businesses more productive, collaborative, and innovative. You work closely with a cross-functional...
-
Technical Solutions Engineer Google Cloud Security
1 miesiąc temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobThe Google Cloud team helps companies, schools, and government seamlessly make the switch to Google products and supports them along the way. You listen to the customer and swiftly problem-solve technical issues to show how our products can make businesses more productive, collaborative, and innovative. You work closely with a cross-functional...
-
Technical Solutions Engineer Security Google Cloud
3 tygodni temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobThe Google Cloud team helps companies, schools, and government seamlessly make the switch to Google products and supports them along the way. You listen to the customer and swiftly problem-solve technical issues to show how our products can make businesses more productive, collaborative, and innovative. You work closely with a cross-functional...
-
Cloud Technical Solutions Engineer Databases English
2 miesięcy temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobAs a Technical Solutions Engineer, you will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud. You will ensure that we have the necessary tools and processes to resolve the issue. You will troubleshoot technical problems for customers with a mix of debugging, networking, system...
-
Technical Writer Cloud Networking
3 tygodni temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobTechnical writers plan, create, and maintain educational content as an integral part of the engineering or user experience. The content is often in the form of documentation, but may also be UI text, sample code, videos, or other educational material. Regardless of the content medium, technical writers are distinguished by their abilities to...
-
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobIn this role, you will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud. You will ensure that we have the necessary tools and processes to resolve the issue. You will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating...
-
Cloud Technical Solutions Engineer Data Analytics
1 miesiąc temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobThe Google Cloud team helps companies, schools, and government seamlessly make the switch to Google products and supports them along the way. You listen to the customer and swiftly problem-solve technical issues to show how our products can make businesses more productive, collaborative, and innovative. You work closely with a cross-functional...
-
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobOur Google Cloud Consulting organization within Google Cloud delivers product and implementation expertise to our strategic customers to help them get the most out of their Google Cloud investments.As a Technical Account Manager (TAM), you will help customers successfully adopt Google Cloud products. You will lead the successful adoption of...
-
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobOur Google Cloud Consulting organization within Google Cloud delivers product and implementation expertise to our strategic customers to help them get the most out of their Google Cloud investments.As a Technical Account Manager (TAM), you will help customers successfully adopt Google Cloud products. You will lead the successful adoption of...
-
Software Engineer III Google Cloud
3 tygodni temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobGoogle's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including...
-
Senior Software Engineer Kubernetes Google Cloud
2 tygodni temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobGoogle's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including...
-
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobIn this role, you will troubleshoot technical challenges for customers with a mix of debugging, networking, system administration, documentation updating, and coding/scripting. You will make our products easier to adopt and to use by making improvements to the product, tools, processes, and documentation. You will help drive business growth of...
-
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobAs a Technical Solutions Engineer, you will manage customer challenges in addition to providing level two support to our other Support teams. You will be a part of a global team that provides support to help customers seamlessly make the switch to Google Cloud.In this role, you will troubleshoot technical challenges for customers with a mix of...
-
Software Engineer III Mobile Google Cloud
1 miesiąc temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobGoogle's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including...
-
Cloud Technical Solutions Engineer Storage
1 miesiąc temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobThe Google Cloud team helps companies, schools, and government seamlessly make the switch to Google products and supports them along the way. You listen to the customer and swiftly problem-solve technical issues to show how our products can make businesses more productive, collaborative, and innovative. You work closely with a cross-functional...
-
Software Engineer III Google Cloud
1 miesiąc temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobGoogle's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including...
-
Software Engineer Google Cloud Platform
2 tygodni temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobGoogle's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including...
