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Infrastructure Monitoring Analyst with French

16 godzin temu

Katowice, śląskie, Polska Capgemini Polska Pełny etat

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR TASKS

  • Continuously monitor IT infrastructure components (servers, networks, databases, storage, backup systems) using monitoring tools.

  • Perform daily health checks and analyze results for anomalies.

  • Respond to alerts and system alarms promptly.

  • Execute first-level troubleshooting and resolution for auto-generated incidents (Server, Database, Storage, Network).

  • Escalate unresolved issues to L2/L3 teams following SOPs.

  • Follow documented procedures and operational guidelines strictly.

  • Ensure compliance with ITIL and internal standards.

  • Prepare and send daily, weekly, or monthly operational reports.

  • Coordinate with vendors and internal teams for hardware/software issues.

  • Work in rotating shifts to provide 24/7 support coverage.

YOUR PROFILE

  • Basic understanding of Windows/Linux operating systems

  • Familiarity with monitoring tools (e.g., Zabbix, Centreon)

  • Very good verbal and written French language

  • English at a communicative level

  • Knowledge of networking fundamentals and IT infrastructure components.

  • Ability to identify issues from logs and monitoring dashboards.

  • Strong verbal and written communication for effective collaboration.

  • Ability to follow SOPs and maintain documentation accurately.

  • Attention to detail and ability to work under pressure.

  • Team player with readiness to learn and adapt.

  • Initiative-taking and customer-oriented mindset.

Nice to Have:

  • Experience with scheduling tools (TWS/IWS), z/OS/MVS, or cloud monitoring.

  • Certifications like ITIL Foundation or CompTIA Network+.

WHAT YOU’LL LOVE ABOUT WORKING HERE

  • Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports Card.

  • Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home thanks to HO package (including laptop, monitor, and chair). Ask your recruiter about the details.

  • Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.

  • Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.

GET TO KNOW US

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on YouTube.

ABOUT CAPGEMINI

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

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