Technical Solutions Engineer Infrastructure Serverless English
1 tydzień temu
About the job
In this role, you will troubleshoot technical challenges for customers with a mix of debugging, networking, system administration, documentation updating, and coding/scripting. You will make our products easier to adopt and to use by making improvements to the product, tools, processes, and documentation. You will help drive business growth of Google Cloud by recognizing and advocating for our customers challenges.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Work with customers on their production Serverless deployments to resolve issues and achieve product readiness, availability, and scale.
- Develop an in-depth understanding of Serverless product technology and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer-reported issues, building tools, and faster diagnosis.
- Consult with internal stakeholders in engineering, sales, customer organizations to resolve technical deployment obstacles and improve Google Cloud.
- Work as part of a team of engineers/consultants that globally ensure 24-hour customer support. This will include a need to sometimes work non-standard work hours/shifts, and may include weekend work.
- Understand customer issues, advocate for their needs with internal teams, including Product and Engineering teams, to find ways to improve the product, and drive production.
Minimum qualifications:
- Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
- 2 years of experience coding in a general purpose language or system design, troubleshooting/advocating for customers needs, and triaging technical issues.
- 2 years of experience with two or more of the following: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP.
- Ability to communicate in English fluently as this is a customer-facing role that requires interactions in English with local stakeholders.
Preferred qualifications:
- Experience debugging complex workload issues across large-scale, multi-node environments.
- Experience with exploratory kernel debugging and performance analysis of containerized systems.
- Experience working with any public cloud (e.g., Google Cloud Platform) services and infrastructure.
- Experience in Computer Networking (e.g., TCP/IP, Routing, Load balancing, etc.).
- Knowledge of basic web technologies (e.g., HTTP, HTML, DNS, TCP, etc.).
Benefits:
- Health and Wellbeing (Medical, dental, and vision insurance for employees and dependents)
- Financial wellbeing (Competitive compensation, regular bonus and equity refresh opportunities)
- Flexibility and time off (Paid time off, including vacation, bereavement, jury duty, sick leave, parental leave, disability, and holidays)
- Family support and care (Fertility and growing family support, parental leave and baby bonding leave)
- Community and personal development (Educational reimbursement)
- Googley extras (Inspiring spaces to work, recharge, and collaborate with fellow Googlers)
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
-
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobIn this role, you will troubleshoot technical challenges for customers with a mix of debugging, networking, system administration, documentation updating, and coding/scripting. You will make our products easier to adopt and to use by making improvements to the product, tools, processes, and documentation. You will help drive business growth of...
-
Cloud Technical Solutions Engineer Databases English
1 miesiąc temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobAs a Technical Solutions Engineer, you will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud. You will ensure that we have the necessary tools and processes to resolve the issue. You will troubleshoot technical problems for customers with a mix of debugging, networking, system...
-
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobAs a Technical Solutions Engineer, you will manage customer challenges in addition to providing level two support to our other Support teams. You will be a part of a global team that provides support to help customers seamlessly make the switch to Google Cloud.In this role, you will troubleshoot technical challenges for customers with a mix of...
-
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobIn this role, you will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud. You will ensure that we have the necessary tools and processes to resolve the issue. You will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating...
-
Software Engineering Manager Cloud Run Serverless UI
1 miesiąc temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobLike Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical leadership to major projects, but also manage a team of Engineers. You not only optimize your own code but make sure Engineers are able to optimize theirs....
-
Technical Solutions Engineer Networking
1 miesiąc temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobOur Technical Solutions Engineers manage customer challenges in addition to providing support to our other Support teams. In this role, you will be a part of a global team that provides support to help customers seamlessly make the switch to Google Cloud. You will troubleshoot technical challenges for customers with a mix of debugging,...
-
Software Engineering Manager Cloud Run Serverless UI
1 tydzień temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobLike Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical leadership to major projects, but also manage a team of Engineers. You not only optimize your own code but make sure Engineers are able to optimize theirs....
-
Technical Support Engineer AdTech
2 tygodni temu
Warszawa, mazowieckie, Polska Sigma Software Pełny etatWe are looking for a Technical Support Engineer to join our team. The Technical Support Engineer will be responsible for the Customer platforms’ availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning.You will be part of a dynamic team with a balanced mix of software and technology...
-
Technical Solutions Engineer Google Cloud Security
4 tygodni temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobThe Google Cloud team helps companies, schools, and government seamlessly make the switch to Google products and supports them along the way. You listen to the customer and swiftly problem-solve technical issues to show how our products can make businesses more productive, collaborative, and innovative. You work closely with a cross-functional...
-
Technical Solutions Engineer Security Google Cloud
1 tydzień temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobThe Google Cloud team helps companies, schools, and government seamlessly make the switch to Google products and supports them along the way. You listen to the customer and swiftly problem-solve technical issues to show how our products can make businesses more productive, collaborative, and innovative. You work closely with a cross-functional...
-
Technical Solutions Engineer Networking Google Cloud
2 miesięcy temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobIn this role, you will be a part of a global team that provides support to help customers seamlessly make the switch to Google Cloud. You will troubleshoot technical issues for customers with a mix of debugging, networking, system administration, documentation updating, and coding/scripting. You will make our products easier to adopt and to use...
-
Technical Solutions Engineer Networking Google Cloud
3 tygodni temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobIn this role, you will be a part of a global team that provides support to help customers seamlessly make the switch to Google Cloud. You will troubleshoot technical issues for customers with a mix of debugging, networking, system administration, documentation updating, and coding/scripting. You will make Google's products easier to adopt...
-
Full Stack Software Engineer III Cloud Run UI
1 miesiąc temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobGoogle's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including...
-
Google Cloud Technical Solutions Engineer Data Analytics
4 tygodni temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobThe Google Cloud team helps companies, schools, and government seamlessly make the switch to Google products and supports them along the way. You listen to the customer and swiftly problem-solve technical issues to show how our products can make businesses more productive, collaborative, and innovative. You work closely with a cross-functional...
-
Technical Solutions Engineer Data Analytics Google Cloud
1 tydzień temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobThe Google Cloud team helps companies, schools, and government seamlessly make the switch to Google products and supports them along the way. You listen to the customer and swiftly problem-solve technical issues to show how our products can make businesses more productive, collaborative, and innovative. You work closely with a cross-functional...
-
Blue Yonder Technical Consultant
4 tygodni temu
Warszawa, mazowieckie, Polska Rhenus Warehousing Solutions Polska Sp. z o.o. Pełny etatAs Rhenus Warehousing Solutions, we belong to the Rhenus Group, which is one of the leading providers of global logistics services.Rhenus Warehousing Solutions is implementing Blue Yonder (BY) WMS in the warehouses across the globe. In order to provide the best value for our operational sites and customers, Rhenus is building a strong internal WMS...
-
Senior Software Engineer Infrastructure Google Cloud
4 miesięcy temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobGoogle's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including...
-
Senior Data DevOps Engineer
4 tygodni temu
Warszawa, mazowieckie, Polska INTER-TEAM Sp. z o.o. Pełny etatMekonomen Group – a network of leading automotive spare parts and service chains across Northern Europe (Sweden, Poland, Denmark, Norway, Finland, Estonia, and beyond) – is seeking a DevOps Engineer to lead the architecture and management of a modern data platform. This platform will support essential business functions like finance, marketing, sales,...
-
Software Engineer III Infrastructure Storage Cloud
3 tygodni temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobGoogle's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including...
-
Cloud Technical Solutions Engineer Storage
4 tygodni temu
Warszawa, mazowieckie, Polska Google Pełny etatAbout the jobThe Google Cloud team helps companies, schools, and government seamlessly make the switch to Google products and supports them along the way. You listen to the customer and swiftly problem-solve technical issues to show how our products can make businesses more productive, collaborative, and innovative. You work closely with a cross-functional...