ServiceNow Discovery Integration Specialist

4 tygodni temu

Warszawa, mazowieckie, Polska Be | Shaping the Future Poland Pełny etat

Work mode: Remote

Contract type: B2B


We are looking for an experienced ServiceNow Discovery / Integration Specialist to support the design, configuration, and optimization of our ServiceNow ITOM suite. The ideal candidate has strong hands-on expertise with ServiceNow Discovery, Identification and Reconciliation Engine (IRE), and CMDB data integrity management.


Knowledge requirements:

  • Full understanding of ServiceNow Discovery architecture, including MID Server, Probes, Sensors, and Patterns

  • Deep knowledge of the Identification and Reconciliation Engine (IRE) — identification rules, reconciliation priorities, and source precedence logic

  • Expertise in ServiceNow ITOM suite components: Discovery, Service Mapping, Cloud Discovery

  • Strong understanding of network and system discovery protocols such as SNMP, SSH, WMI, HTTP, and JDBC

  • Familiarity with integration concepts for SCCM, vCenter, AWS, Azure, and monitoring tools

  • Understanding of CMDB data flow (Discovery/import source → IRE → CMDB class update)

  • Experience with CMDB class alignment and CSDM mapping for discovered Configuration Items (CIs)


Technical skills:

  • Configure and schedule Discovery jobs (IP ranges, credentials, MID Server selection)

  • Develop and troubleshoot Discovery Patterns for servers, databases, network gear, and cloud resources

  • Install and configure MID Servers (Windows/Linux); validate connectivity and ECC Queue communication

  • Configure and debug Identification Rules and Reconciliation Rules in IRE to prevent duplicate CIs

  • Manage IntegrationHub, Scripted REST APIs, and Import Sets for external data ingestion

  • Parse and normalize incoming data (XML/JSON/CSV) before loading it into CMDB

  • Analyze Discovery logs and resolve classification, pattern, or probe failures

  • Tune source precedence and reconciliation behavior between Discovery and external data sources (SCCM, AWS, etc.)

  • Create validation queries in CMDB Query Builder to check data integrity post-import

  • Perform controlled Discovery activities in production environments, ensuring minimal impact on target systems


Our offer:

  • Competitive remuneration on B2B contract

  • Option to activate Medicover and Multisport on preferential terms

  • Access to Mindgram – mental health & well-being platform

  • Free gym at Q22

  • Referral bonus program

  • International environment

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