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NETAPP Consultant
2 miesięcy temu
Job Responsibilities:
- SME is responsible for Incident, Change, Problem, Knowledge, Availability and Capacity Management for Storage systems and SAN fabric switches.
- Manage L3 production/project support activities.
- Lead escalations - within Storage and cross platform.
- Responsible for system improvement and performance tuning on Storage devices.
- Responsible for software and firmware upgrades on Storage and SAN.
- Participate or lead storage projects independently.
- Coordinate Hardware/Software break fix with vendors.
- Work on flexible working hours including weekends.
- Involved in Routine Operational support and troubleshooting.
Job Requirements:
- Minimum of 5+ years of experience in NetApp Storage technology with a strong understanding (Hands-on support and troubleshooting experience) on NetApp storage Systems.
- Strong Storage concepts and hands-on experience on NetApp tools such as OCUM, SnapCenter, System manager & SnapDrive
- Expert knowledge of provisioning & administration of SVMs, snapmirror configurations & SVM DRs
- Hands-on experience with NetApp Cloning Administration, Snapshots policy configuration, Performance Management, Multipath Management.
- Level 3 skills in NetApp Cluster-mode to perform Capacity balancing tasks, adding nodes to cluster, volume migrations & NetApp cluster setup.
- Knowledge of SAN zoning on CISCO & Brocade
- Experience of administration & configuration of NFS & CIFS, FC, FCOE on NetApp Systems
- Hands on experience in Multiprotocol access (simultaneous access of fileshares from NetApp to Windows/Linux clients) configurations and troubleshooting.
- Hands on experience on Quota Management (Hard/Soft)..
- Experience in planning and execution of firmware upgrades & Ontap upgrades on NetApp storage devices.
- Ability to Create/Modify Zone sets, perform/plan data Replication, Monitor storage device ports.
- Good knowledge on Shell or Perl scripting for monitoring or automating storage tasks.
- Experience in working with storage vendors to resolve complex technical problems.
- Experience in performing Root cause analysis.
- Excellent communications, customer service & documentation skills, oral and written.
Technology buzzwords:
- NetApp, Ontap Cluster-mode,
- NetApp Cloning & Snapshots
- SVM DR, NetApp MetroCluster
- OCUM, SnapCenter, SANNAV, Brocade
Recommended Certification:
- NCDA NetApp Certified Data Administrator
- NCSIE, NCSE
- ITIL Foundations Certification
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