Production Support Engineer

4 dni temu


Wrocław, dolnośląskie, Polska Antal Sp. z o.o. Pełny etat

Production Support Engineer

Location: Cracow

Contract Type: B2B

Work Model: Evening shift 4-12 PM CET, full remote, occasional visits at the office

What you’ll do: (List out Key Responsibilities)

The role will require the candidate to active participation and contribution in Incident Management, Service Quality Management, Stakeholder management etc including but not limited to :

• Investigating system failures and incidents reported on the services supported.

• Communicating with various Business & IT teams.

• Perform root-cause analysis and production fixes.

• Flexibility to work in shifts and provide on-call support on weekend.

• Working as a part of a global team.

• Adherence to SLAs & service delivery procedures defined by ITIL framework.

_____________________________

What you will need to succeed in the role: (Minimum Qualification and Skills Required)

• Strong written and oral English skill with the ability to work with global virtual team across multiple regions.

• Flexibility to work in shifts and provide on-call support, especially during weekends and public holidays.

• Ability to work effectively and professionally under pressure.

• Proven experience as a production technical support engineer.

• Excellent problem solving and root cause investigation skills.

• Understanding of IT Infrastructure is essential.

• Positive 'can do' attitude and self-motivated. Adaptive capacity in learning new knowledge.

• Development and support experience on IBM sterling Integrator, Sterling Engine proxy, Sterling authentication server, sterling configuration manager.

• Good knowledge about File Transmission protocols likes FTPS, SFTP, AS2, SOAP, AS2 and SwiftNet FileAct and InterAct.

• Java and Unix/Linux environments. Knowledge of Oracle Databases.

__________________________________________________________________________________________________

What additional skills will be good to have? (List out good to have skills and certifications)

• ITIL Accreditation is an advantage.

• Knowledge of Payment & Cash Management systems is preferable.

• Familiarity with Incident / Problem / Change and Release Management procedures is beneficial.

• Working knowledge of APIs is beneficial.

• Experience with Cloud platforms is beneficial.

• Basic knowledge of MQ is preferable.

• Experience with Micro Services architecture is beneficial.



  • Wrocław, Województwo dolnośląskie, Polska DeLaval Inc. Pełny etat

    Key ResponsibilitiesAs a Support Engineer for Dairy Equipment, you will be responsible for providing technical support and assistance to our customers and internal teams. This will include:Solving complex technical problems and providing solutions to our customersCollaborating with our sales, service, and production teams to ensure seamless delivery of our...


  • Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etat

    Job DescriptionWe are seeking a skilled Product Support Engineer to join our team at SmartBear.As a Product Support Engineer, you will be responsible for providing in-depth technical support to our customers via email, screen share, live chat, and phone.You will work closely with our development teams to gain knowledge of our systems and increase your...


  • Wrocław, Województwo dolnośląskie, Polska DeLaval Pełny etat

    Company OverviewDeLaval is a leading provider of milking equipment with operations spanning over 100 markets worldwide. Our dairy farming partners benefit from our rich history, industry expertise, and innovative solutions.We are committed to delivering exceptional value to our customers through our research and development programs, which ensure the...


  • Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etat

    Job Title: Process Quality EngineerWe are a global company that develops innovative technologies for the automotive industry.We are searching for a motivated individual to take on the role of Process Quality Engineer in our Wrocław, Poland location.Demonstrate expertise in quality procedures, regulations, and industry best practices;Lead cross-functional...


  • Wrocław, Województwo dolnośląskie, Polska CH01 CHE Fresenius Medical Care (Schweiz) AG Pełny etat

    As a Strategic Procurement Engineer at Fresenius Medical Care, you will play a vital role in ensuring the quality and reliability of our suppliers. You will collaborate with cross-functional teams to proactively identify and mitigate potential supply chain risks, while driving cost savings and improving efficiency.The successful candidate will have several...


  • Wrocław, Województwo dolnośląskie, Polska Fluke Biomedical Corporation Pełny etat

    Project Coordinator Job SummaryWe are seeking a highly motivated Project Coordinator to join our team at Fluke Biomedical Corporation.In this role, you will manage process discipline and coordination across cross-functional teams, ensuring smooth and timely production handoff, and work closely with Product Managers to create model numbers, SKUs, product...


  • Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etat

    Job Description:Social networks play a crucial role in connecting users to various online platforms. adhese, a cutting-edge technology company, specializes in developing innovative adtech solutions for a cookieless future from its offices in Ghent (Belgium) and Wroclaw (Poland).The company is growing steadily and seeks to strengthen its Wroclaw team with...


  • Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etat

    About the PositionWe are seeking a skilled and dedicated Technical Support Engineer to join our team in Poland. As a Technical Support Engineer, you will be responsible for providing high-level technical advice, consultation, and troubleshooting for internal and external customers.Your primary goal will be to deliver prompt and thorough responses to...


  • Wrocław, Województwo dolnośląskie, Polska Genpact Pełny etat

    We are seeking a highly skilled Automation Engineer to join our Technical Service and Support Organization. As a key member of this team, you will be responsible for providing high-level technical advice, consultation, and troubleshooting for internal and external customers.The successful candidate will utilize scientific laboratory expertise to bring...


  • Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etat

    **Responsibilities**- Develop and maintain a Bill of Materials (BOM) to include compliance and marking requirements.- Use the ERP, PLM, and Jira systems to ensure smooth and timely production handoff by managing and promoting parts to an active state when ready.- Collaborate with Product Managers to create model numbers, SKUs, product names, and other...


  • Wrocław, Województwo dolnośląskie, Polska Sportradar Polska Sp. z o.o. Pełny etat

    We're looking for a highly experienced Senior DevOps Engineer to join our team at Sportradar Polska Sp. z o.o.About the RoleAs a Senior DevOps Engineer, you'll be responsible for designing, building, and improving our software delivery lifecycle for a broad array of products and services.You'll work closely with our engineering teams to foster a strong...


  • Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etat

    Social network you want to login/join with:Job OverviewWe are a dynamic engineering company specializing in comprehensive solutions for various sectors, including automotive, railway, agriculture, and medical industries.Our team is based on collaboration and communication, with a focus on people's development and growth.Job DescriptionWe are seeking a...


  • Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etat

    Job Title:Senior DevOps Engineer (with Kubernetes)OverviewAs a Senior DevOps Engineer (with Kubernetes), you will be responsible for leading end-to-end efforts in CLI development, infrastructure modules, hosting infrastructure, and application-level services to ensure seamless operation for our diverse teams.Key ResponsibilitiesLead the development of robust...


  • Wrocław, Województwo dolnośląskie, Polska ADHESE Pełny etat

    OverviewADHESE is a leading provider of innovative adtech solutions, aiming to revolutionize the digital advertising landscape. Our cutting-edge platform empowers media owners to maximize their revenue and facilitates advertisers to reach their audiences efficiently.We are seeking an experienced Customer Support Engineer to join our dynamic team in Wroclaw....

  • Software Engineer

    5 dni temu


    Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etat

    About UsWe accelerate digital technologies for our global customers by developing mission-critical products, e-solutions, and new digital services aligned with Kuehne+Nagel's strategy.Your RoleAs a Software Engineer, you will work on our AirLOG application, supporting Air Forwarding operations worldwide. You will be part of a global team building innovative...

  • BeyondTrust PAM Engineer

    1 tydzień temu


    Wrocław, dolnośląskie, Polska Fresenius Digital Technology Polska Pełny etat

    PAM Engineer is responsible for overseeing FDT's Privileged Access Management services/solutions based on BeyondTrust as main application and ensures that customer needs are met by leveraging technological advancements to deliver an integrated privileged access experience within the Fresenius environment.This role involves understanding customer...


  • Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etat

    Job Description"Genpact (NYSE: G) is a global professional services firm delivering outcomes that shape the future. Our team of experts across various countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. We serve leading enterprises with our deep business and industry knowledge, digital...


  • Wrocław, Województwo dolnośląskie, Polska Solventum Corporation Pełny etat

    At Solventum Corporation, we pioneer innovative solutions at the intersection of health, material and data science. As a leading manufacturer, our mission is to improve lives through better healthcare.Job DescriptionWe are seeking an Advanced Process Engineer (m/f/x) to join our team in optimizing processes within our area of responsibility.This role will...

  • SDE Engineer

    5 dni temu


    Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etat

    Job Title: SDE Engineer (SDE - Supplier Designed Equipment)OverviewThis position is responsible for overseeing schedules, budgets, and risks associated with products designed by Collins suppliers to ensure timely and quality supply.Key ResponsibilitiesDevelop and maintain project plans to validate and verify supplier deliverables for project gate...


  • Wrocław, Województwo dolnośląskie, Polska Text Pełny etat

    Text is a company that aims to deliver top-notch customer service at scale through the analysis, enrichment, and automation of text communication. As a Machine Learning Engineer, you'll play a critical role in driving this mission forward.Main Responsibilities:Develop and implement machine learning models to enhance customer communication;Contribute to...