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Technical Engineer with German
1 miesiąc temu
Key responsibilities:
Incident Management:
- Monitoring issues in the P2.0 platform
- Conducting initial analysis
- Coordinating with clients to find a solution
- Documenting the case by creating a ticket in the HPESM tool
- Coordinating activities, properly updating the ticket, including documentation of the solution and business impact
- If necessary, addressing the root cause with client
Change Management:
- Agreeing on details in case of a change order
- Coordinating and documenting the event by creating a ticket in the HPESM tool, including all necessary documentation such as fallback plans and test documentation
- Supporting during implementation (monitoring, health checks)
Request Management:
- Monitoring incoming requests
- Processing and providing feedback to the requestor
Requirements:
- Knowledge of Unix/Windows, SQL (basics), and Oracle
- ITIL
- Proficiency in spoken and written English and German (minimum B2 level)
- Well-developed soft skills, including responsibility, active and constructive interaction with colleagues on the project, account project management, and customer/business partner relations (both technical and managerial, including product owners, organizational cell management, and technical team leads from the client side)
What’s in it for you?
- Wellbeing programs & work-life balance - integration and passion-sharing events
- Private medical and dental care
- Benefits platform – shopping, cinema, sport etc.
- Co-funding of sports activities, e.g. Multisport & OK system cards, b-active program
- Courses and certifications e.g. Google Cloud, AWS, ITIL
- Conferences and Expert Communities
- Gift packages for special occasions: Easter, Christmas, Children’s Day
- Appreciation for seniority: additional days off, Atos Jubilee gifts
- Remote working or commuting allowance
- Charity and eco initiatives
What happens next?
- Quick conversation with HR
- Two-stage interview: first with the hiring manager, followed by a technical interview with an IT expert or project representative
- Feedback (1-5 business days after the interview)
- Work like you want - remotely, in hybrid mode, or at our office
Please, attach your CV in English.
