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Technical Engineer with German

1 miesiąc temu


Gdańsk, Trójmiasto, Polska Eviden Pełny etat

Key responsibilities:

Incident Management:

  • Monitoring issues in the P2.0 platform
  • Conducting initial analysis
  • Coordinating with clients to find a solution
  • Documenting the case by creating a ticket in the HPESM tool
  • Coordinating activities, properly updating the ticket, including documentation of the solution and business impact
  • If necessary, addressing the root cause with client


Change Management:

  • Agreeing on details in case of a change order
  • Coordinating and documenting the event by creating a ticket in the HPESM tool, including all necessary documentation such as fallback plans and test documentation
  • Supporting during implementation (monitoring, health checks)


Request Management:

  • Monitoring incoming requests
  • Processing and providing feedback to the requestor


Requirements:

  • Knowledge of Unix/Windows, SQL (basics), and Oracle
  • ITIL
  • Proficiency in spoken and written English and German (minimum B2 level)
  • Well-developed soft skills, including responsibility, active and constructive interaction with colleagues on the project, account project management, and customer/business partner relations (both technical and managerial, including product owners, organizational cell management, and technical team leads from the client side)



What’s in it for you?

  • Wellbeing programs & work-life balance - integration and passion-sharing events
  • Private medical and dental care
  • Benefits platform – shopping, cinema, sport etc.
  • Co-funding of sports activities, e.g. Multisport & OK system cards, b-active program
  • Courses and certifications e.g. Google Cloud, AWS, ITIL
  • Conferences and Expert Communities
  • Gift packages for special occasions: Easter, Christmas, Children’s Day
  • Appreciation for seniority: additional days off, Atos Jubilee gifts
  • Remote working or commuting allowance
  • Charity and eco initiatives


What happens next?

  • Quick conversation with HR
  • Two-stage interview: first with the hiring manager, followed by a technical interview with an IT expert or project representative
  • Feedback (1-5 business days after the interview)
  • Work like you want - remotely, in hybrid mode, or at our office




Please, attach your CV in English.