Workday Technical Support Specialist
1 tydzień temu
Join as a Workday Technical Support Specialist – Drive HR System Excellence at a Global BankWarsaw/Wrocław - based opportunity with a hybrid work model - 2 day/week in the office.As a Workday Technical Support Specialist you will be working for our client, a global financial institution running a complex HR technology landscape, supporting the maintenance and development of a local Workday instance. You will contribute to ensuring business continuity, system stability, and compliance across HR processes. You will work with integrations, reporting, data consistency and configuration enhancements while supporting users across multiple environments. This role combines functional and technical responsibilities, offering the opportunity to influence process efficiency and system reliability in a highly regulated environment.Your main responsibilities:Provide first and second line support for user incidents in areas such as hire, job change and rehireMaintain integrations and monitor interface accuracyDevelop and enhance reports, configurations and EIB solutionsEnsure data consistency between the local Workday instance, SAP and the global environmentReact to system changes and maintain compliance with legal and GDPR requirementsMaintain business processes and security groupsMonitor system processes, integrations and exportsSupport quarterly Workday releases and related testingAnalyse and resolve system errors while recommending process optimisationsPrepare control reports and maintain up-to-date system documentationYou're ideal for this role if you have:Minimum 3 years of experience in Workday maintenance or implementationsExperience with EIB integrations and Workday reportingKnowledge of Workday Core HCM, business processes and security configurationExperience working with SAP HR or other HR systems in integrated landscapesUnderstanding of HR processes and local legal requirementsAbility to work across production, sandbox, test and implementation environmentsExperience with secure connections such as SFTP and PGPStrong analytical and problem-solving skillsExcellent English communication skillsAbility to keep documentation updated and follow structured change processesWe offer you:ITDS Business Consultants is involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious and driven people. The offer includes:Stable and long-term cooperation with very good conditionsEnhance your skills and develop your expertise in the financial industryWork on the most strategic projects available in the marketDefine your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several yearsParticipation in Social Events, training, and work in an international environmentAccess to an attractive Medical PackageAccess to Multisport Program#GETREADYInternal job ID #8055You can report violations in accordance with ITDS’s Whistleblower Procedure available here.
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