Network Carrier Management Consultant

4 tygodni temu


Warszawa, mazowieckie, Polska emagine Polska Pełny etat

Industry: FinTech

Work model: Remote

Start Date: ASAP

Contract duration: 6 months + prolongations

Assignment type: B2B

Languages: German, English (at least B2)


We are seeking a skilled Network Carrier Management Consultant to support the management and optimization of network carrier services. This role involves both consulting and hands-on execution of tasks related to site connectivity, service provider coordination, and SLA compliance.


Responsibilities:


  • Act as a Single Point of Contact for carriers and internal teams.

  • Plan and support site connections for customers and company’s locations.

  • Manage internal and external service providers.

  • Handle customer and operational orders in the carrier environment.

  • Ensure SLA compliance and drive quality improvements.

  • Work within defined procedures and process guidelines.

  • Operate under the bridgehead model or pull principle depending on project setup.


Must Haves:


  • Experience with ticketing systems (e.g., BMC Remedy, ServiceNow).

  • Familiarity with FNT Command (CMDB lookups).

  • Strong understanding of carrier services operations.

  • Technical knowledge of leading carrier solutions.

  • Excellent communication and coordination skills.


Nice to Haves:


  • Familiarity with project management tools and methodologies.

  • Background in telecommunications or IT service management.



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