Global Learning Technology Specialist
1 miesiąc temu
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond
As a Global Learning Technology Specialist, you will join our HRIS team and collaborate closely with the Global Learning and Development Center of Excellence (L&D COE). In this role, you are in charge of the operations, administration, and support of our learning technologies (including SuccessFactors LMS, LinkedIn Learning, Coursera, Articulate, and Google Workspace), manage learning data dashboards, and generate insightful data reports. You manage the global mandatory assignments, provide status reports, and handle the escalation process. Additionally, you are responsible for user support, and tickets, and respond to ad hoc reporting requests. The ideal candidate will have a strong background in L&D systems administration, and data management, and a commitment to providing excellent technical support and solutions while seeking continuous improvements in the quality and efficiency of our learning infrastructure, tools, and processes.
Key responsibilities:
- Administer and manage the day-to-day operations of the global learning technologies at BC, including SuccessFactors LMS, LinkedIn Learning, Coursera, Articulate, and Google Workspace (sites, spaces).
- Work closely with the HRIS and IM/IT teams to sustain and enhance the L&D technology ecosystem, ensuring its currency, effectiveness, and user-friendliness.
- Manage data dashboards and generate regular reports to track and analyze learning activities and outcomes.
- Handle the assignment, tracking, and reporting of global mandatory training programs, ensuring compliance and timely completion.
- Provide user support for L&D systems, resolving issues, managing tickets, and responding to user inquiries.
- Develop and maintain documentation for system processes, user guides, and training materials.
- Collaborate with the L&D COE, HRIS team, and IM/IT department to enhance system functionalities and integrate new learning technologies.
- Respond to ad hoc reporting requests, providing accurate and timely data.
- Ensure data integrity and compliance with data protection regulations in all aspects of L&D system administration and reporting.
- Stay informed about the latest trends and developments in learning technologies and data management and seek for continuous improvements and opportunities for automation, optimization, and innovation.
About you:
- Bachelor’s degree in a related field (Information Technology, Data Science, Business Administration, Human Resources) or its equivalent.
- Proficient in English (verbal and written).
- Minimum 4 years of relevant work experience, especially in learning management systems, data analytics, and reporting.
- Experience with SuccessFactors, BI tools, and implementing AI and automation is a plus.
- Strong Analytical Skills.
- Attention to Detail, quality, and accuracy.
- Proactive Problem-Solving and Adaptability.
- Tech-savvy and curious.
We offer:
- Employment on a regular basis in the sweetest company in the world.
- Annual bonus based on your work results.
- Lunch card to be used for groceries and restaurants.
- Private medical care in Lux Med (basic package fully financed by BC).
- Fit Profit sports card co-financed by BC.
- PPE: we care about your future, and we save money for your retirement.
- Cafeteria Program as a part of Social Fund.
- Group life insurance.
- Hybrid working model: min. 8 days in the office a month.
- As part of our work-life balance culture, we can start work between 7 am and 10 am.
- Free consultation with a lawyer once a quarter.
- Chocolate Yes, surprising but we have chocolate in the office, for Christmas, BC’s Birthday, and many other occasions during the year.
- And if chocolate is still not enough, you can join one of our theme clubs, where together with other employees we develop our passions and interests.
- Daily delivery of fresh fruits and veggies to the office.
- You can purchase our sweet products with a special discount.
- Relax zone in the office and plenty of options to choose from: PlayStation 5, football table, pool table, Ping-Pong, library, table games, and massage chairs.
- Sport @work? Sure We have treadmills and indoor exercise bikes with a laptop station.
- We like to party as much as we like chocolate We have integration budgets we can use for team events.
- Forever Chocolate and Event Team: you can join them and have a real influence on social life in BC and CSR activities.
At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.
If you want to learn more about Barry Callebaut, please find further information here.
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