SAP BTP Support Consultant
7 dni temu
We’re looking for a support consultant to join our Wrocław team. You should understand customer service processes, feel comfortable with technical topics and tools, and ideally have experience as a supporter. To effectively support our cloud solutions, it’s essential to be curious, hands-on, and open to learning cloud technologies such as SAP BTP. If that sounds like you, we’d love to hear from youResponsibilities and tasksGaining a functional understanding of applications (including system landscape, process flows and integrations)Deployment & support of cloud solutions developed by proaxiaExploring the issues and diagnosing the problemsRegular application monitoring, data analysis and reportingCreating solutions for clients’ needs2nd and 3rd Level Support for our clients across different countriesYour daily routine will include working with our cloud-based customer service solutions integrated with SAP, overcoming obstacles, collaborating with our consulting, solution and development teams, and supporting clients in resolving various incidents.You will getOpportunity to build unique skills and gain hands-on experience in the SAP ecosystemChallenging and interesting work in an international environment - You will be working with industry expertsLearning on the go–no pressure to know everything up front; we’ll help you ramp upHybrid workplace (Wrocław)Development opportunities in a growing companyLife insurance & private medical carePossibility to attend dedicated language courseMyBenefit cafeteria platformBeyond daily tasks, you'll be part of a collaborative team that shares knowledge and tackles challenges together — and of course, you're invited to our team events, office parties, and trips.Your ProfileBusiness background and not afraid to get hands-on with technical stuffUnderstanding of service processes (e.g. case management, service orders, field service, spare parts, installed base and equipment management), regardless of the system usedEager to explore and learn new systems and workflowsAbility to understand web technologies (e.g. HTTP, Cloud Foundry, REST / ODATA, SAP Fiori / UI5, etc.) and to use tools like Chrome DevTools when neededOpen mind and focus on excellent customer serviceSolid soft skills: open to learning, communicative, proactive, comfortable asking questions, and able to collaborate effectively with consulting, development teams and clientsAccuracy and attention to detailsFluent in Polish and English, spoken and writtenCommunicative GermanKnowledge/ experience in ITWilling to cooperate, put business language into technical language & develop solutions with the clientsExperience with any of SAP systems is an additional assetDid we catch your interest?We're looking forward to seeing your application.
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