Backup Administrator

With 900+ employees in Poland supporting over 45 clients, we leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. It is the freedom provided to every individual at Wipro to learn, grow and create a career path that makes us an organization of opportunities beyond boundaries. Beyond boundaries of region, age, gender, ability, and routine. We invite you to be a part of this experience

Title: Senior Backup Administrator - IBM Spectrum Protect (formerly Tivoli Storage Manager)

Work model: Remote

Shift: 24/7 rotational environment

Employment type: Fulltime

Responsibilities include:

• Manage level 2 Backup administration and provide Production Support.
• Support L3 SMEs in escalated incidents and critical tickets.
• Perform Daily Health Checks covering Backup Infrastructure.
• Maintain Scratch Tape count for Backup continuity.
• Re-run of Backup Jobs and Admin Jobs.
• Support escalated issues from L1 Administrator.
• Coordinate with Vendors and OEMs for technical issues.
• Perform File and Folder Restores.
• Perform Full System Recovery.
• Support in Delivering of Backup SLAs and KPIs.
• Support L3 Engineers in Root Cause Analysis.
• Periodic and scheduled reporting of backup success rates and KPI metrics.
• Troubleshoot OS and Application Backup issues, Capacity issues and increased resource consumption issues.

Required Skills:

• Strong knowledge and Hands-on in IBM Spectrum Protect (TSM) tool and its related concepts and troubleshooting skills.
• Good knowledge of SAP HANA DB, Oracle DB and SQL DB Backup and Configuration.
• Configured LAN free clients and good at troubleshooting of LAN free backup failures.
• Support L3 SMEs in Backup Software Upgrades.
• Work on Backup and Restore service requests.
• Good Knowledge of ISP Monitoring and Reporting Tools.
• Possess a good knowledge in tape library and tape drive concepts and troubleshooting.
• ITIL Certification preferred.
• Good on documentation and presentation skills.

What we offer:

• Strong flexible benefits package that you can tailor to your own needs and choose Multisport card, shop vouchers and many others
• Premium insurance for medical services for employee and family members
• Life & Disability Insurance for employees and family members- Generali
• Profitable Voluntary Pension Fund
• Social Funds benefits: holiday bonuses, allowance for kindergartens, etc.
• Integration and cultural events for employees
• Reward and recognition program for high performers
• Employee Referral bonuses
• Relocation assistance - Accommodation, travel and other expenses covered
• Friendly and chill atmosphere and company culture