Junior Mobility Specialist

4 tygodni temu

Warszawa, Mazovia, Polska Mercer Pełny etat

Mercer is seeking candidates for the following position based in the Warsaw office:

Junior Mobility Specialist

Learn more about us:

Mercer, part of Marsh McLennan group, is a global HR consulting firm that advises clients on different aspects of human resources such as creating and managing remuneration systems and employee benefits, including employee insurance, healthcare, and retirement plans.

With a diverse team of over 700 professionals from 26 nationalities in our Warsaw office, we collaborate to deliver services to clients in 18 languages. We care about our employees' well-being and create a positive work environment. Join our world, where economics and empathy make a difference in people's lives.

In this role you will be responsible for:

  • Managing a selected portfolio of mobility clients
  • Advising international clients on Mercer products and services across EMEA
  • Day-to-day client queries and basic content-related questions
  • Providing one-on-one demo/presentations on mobility platforms for clients
  • Delivering one-on-one trainings on methodology basics for clients
  • Providing sales support to consultants
  • Liaising with internal teams, e.g. Finance, Order Entry, Order Fulfilment to resolve client invoicing and order fulfilment queries
  • Preparation of membership contracts and addenda
  • Making sure clients' expectations are met
  • Identifying and bringing forward to management information on ways to improve and streamline process and procedures to increase productivity

Our requirements:

  • 1-2 years experience in a comp & ben and/or customer support environment
  • Fluent written and spoken English (C1), German would be an asset
  • Attention to detail and problem-solving capabilities, assuming ownership of tasks and taking proactive approach to work
  • Proficient communication skills and ability to cooperate effectively across different levels of the organization (internally and externally)
  • Proficient in MS Office
  • Availability for a full-time position

What we offer:

  • Competitive salary including an attractive, flexible benefits package (private health care, life insurance, culture/sports card or a Multisport card, Mastercard lunch/shopping card, co-financing of foreign language classes, retirement plan, PPE (after 6 months), 1 day off for volunteering)
  • Various opportunities for professional development and career growth
  • International exposure – working with experts across the globe
  • Fixed term contract until September possibility to extend the cooperation after that
  • Development through real-life trainings and conferences with our business partners as well as through online platforms (LinkedIn Learning, Harvard Business Review, Leading Edge, edX, Udemy, Mercer Workday Learning). Access to various internal development programs, i.e. software academy, people manager academy, Lean Yellow/Black belt certification
  • Opportunities to learn programming tools, i.e. VBA, R, Python as well as improve project management skills, communication & presentation skills
  • Work/life balance culture and inclusive atmosphere through numerous Diversity & Inclusion actions
  • Hybrid model of work with flexible hours
  • Remote recruitment process

If you are interested, please send your CV in English.


Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

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