Commercial Director

3 tygodni temu

Warszawa, Mazovia, Polska Page Executive Pełny etat

About Our Client

Our client is currently in search of a Commercial Director to lead market development efforts in Poland. The role involves establishing a strong sales infrastructure with a focus on efficiency and effectiveness, while also prioritizing an exceptional customer experience throughout the B2B sales journey.

Job Description

Craft a tailored local growth strategy aligned with overarching regional business goalsSpearhead market development initiatives in Poland and taking charge of all customer interactionsEstablish and cultivate streamlined, profitable customer teams dedicated to consistently surpassing market benchmarksCultivate a robust sales infrastructure in Poland, focusing on efficiency and effectivenessEnhance the overall customer journey, prioritizing an exceptional experience at every touchpointCultivate a high-performance culture by setting ambitious targets and fostering continuous employee developmentMinimize cancellation rates to maintain customer loyalty and satisfactionDrive the expansion of new business opportunities to fuel sustained growthOptimize the quality and cost-effectiveness of service logistics operationsProvide leadership and oversight to Sales, Customer Care and Service Logistics departments, ensuring synergy and alignment across all functions The Successful Applicant Previous experience in a managerial role with long-term contract-related business or a similar field is essentialProven track record in effectively managing Sales or Customer Care Teams for several years is requiredStrong emphasis on customer satisfaction with the ability to establish and maintain efficient business operations to meet and exceed customer expectationsProficiency in people management and the ability to motivate teams effectivelyAbility to build teams, mentor novice leaders and encourage ongoing personal growthGoal-oriented with a proactive attitude towards achieving targets and driving performance in a matrix organizationAbility to cultivate enduring relationships with employees and colleaguesPossesses an entrepreneurial mindsetFluency in both Polish and English What's on Offer Ample opportunities for professional development and growthCompetitive salary package

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