Business Analyst for COP

1 miesiąc temu

Kraków, Lesser Poland Hitachi Careers Pełny etat

Description

Main Responsibilities

  • Establish strong relationship with business stakeholders by demonstrating knowledge and skills required to support business analysis and development teams
  • Understand the customer journey and business value realization through solutions designed and developed by the IT
  • Capture and visualize technical processes based on business processes
  • Capture, document, analyze business requirements from technical perspective. Consolidate, simplify, and prioritize those requirements. Monitor requirements queue.
  • Define technical solutions fulfilling business requirements, leveraging best practices
  • Act as a Subject Matter Expert (SME) contributing to functional and technical designs. Provide expertise to business stakeholders, application operations or project teams to either support ongoing operations or develop new solutions
  • Collaborate with architects, application teams, project delivery teams and 3rd party service providers to ensure consistent design of provided solutions and to estimate effort required to achieve those
  • Ensure functional and technical specification supports an overall solution design
  • Provide a good understanding of product and business owner needs, transparency and continuous engagement
  • Propose new solutions and solve challenging problems
  • Participate in project phases: scoping, analysis & design, build, acceptance tests, deployments and releases
  • Test and troubleshoot final system setup
  • Demonstrate to business users how IT solutions work and answer questions

Requirements

  • 5+ years of experience as Business or Functional Analyst (or similar role)
  • 3+ years of technical analysis, development, automated testing or similar
  • Experience in SQL, Java/ TypeScript (for testing purposes), repository such as GitHub or others
  • Knowledge of Enterprise Asset Management and/or Case Management processes and tools
  • Understanding of Business Process Model and Notation (BPMN)
  • Proficiency in Miro Board, MS Office, Visio, Jira / Confluence / Azure Devops
  • Strong analytical and problem-solving skills
  • Strong communication, negotiation, facilitation skills
  • Experience of working in ecosystem with Salesforce and Mulesoft is an advantage
  • Working experience in managing data strategy and collaborating with architects for developing data models in relevance to the project
  • Understanding of Customer Portal / Installed Base solutions in large enterprises

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