Assistant Store Manager W/M

Opis oferty pracy

Interested in a career in retail? Passionate about the outdoors?

If that sounds like you, we have an exciting opportunity to join the Salomon family

We are looking for a Assistant Store Manager W/M for a permanent full-time position in our Salomon Store in Piaseczno.

As an Assistant Store Manager, you support the implementation of the Store Manager's strategy. You are hands on, ensuring that the daily tasks are done and overseeing all the expertise available in store. This position is responsible together with the Store Manager for achieving overall targets.

You ensure that the store:

• Achieves its daily and weekly sales goals.
• Checks the brand standards are properly followed.
• Delivers operational excellence through effectively leading a high performing team.
• Provides the highest level of customer experience and delivers the brand vision, supporting and mentoring the Sales Associates with regards to their development Programs.
• You are the Training Ambassador making sure all the team is trained.

Key tasks

You will spend 85% of the time on the shop floor, leveraging the brand service culture and customer experience.

Customer service

• Instill the importance of customer service in team members.
• Empower co-workers to use their best judgment in all customer service matters to quickly resolve and address any customer complaints.
• Promote, monitor, and follow up with the team on quality service through training.
• Act as a positive role model. Leadership, development, and communication
• Motivate and inspire the team by delivering a compelling vision and purpose, which encompasses the brand core competencies and behaviours.
• Manage people, store operations and store environment to achieve sales, service, organization, customer satisfaction and profitability goals and maintain operational standards.
• Maintain an open and positive relationship with the Store Manager and collaborate and partner with all store teammates.
• Inspire employees so that each person contributes to the productivity of the store.

Operations:

• Schedule regular meetings with the store teams to encourage collaboration and alignment.
• Ensure the company policy and procedures are communicated in a timely manner and adhered to accordingly.
• Assist the Store Manager to meet or exceed budgeted store contribution.
• Monitor a loss prevention program to protect the company's inventory and assets.

Training :

• Support the execution of new hire training, product knowledge, and selling tools.
• Support staff development.
• You are accountable to train and coach your employees into a high performing team that achieves sales goals, meets brand standards and delivers operational excellence.
• With your expertise, you act as the first point of contact for new employees going through onboarding process.
• You will be in charge for updating the HQ Trainers monthly with regards to training activities using training dashboard.
• Support monthly staff meetings to engage and communicate goals to the team.

Marketing/Events:

• Support, develop and work with the Store Manager and Community Marketing Expert to execute store events which support the company mission, drive traffic, and increase community involvement.
• Complete store marketing recap summaries that include goals, pictures, KPIs and most importantly key learnings and takeaways from the events.
• Participate and encourage all staff to participate in store events both in store and offsite.
• Ensure that the store is utilizing local social media in alignment with company expectations.

Merchandising and inventory

• Coordinate high merchandising standards that reflect the pursuit of perfection in our brands.

Other job functions:

• Perform additional duties as assigned by the Store Manager.

SAL/PARIS

Kwalifikacje

"Tomorrow is yours spirit", someone who plays with the rules to better enjoy them. Curious, playful, and optimistic but focused, dedicated and passionate all the same. We remain thirsty for life and the possibilities it holds.

• Minimum of 18-month relevant experience leading a Retail store team in a management role
• Takes pride in their store, loves interacting with customers and creating exceptional experiences.
• Proven experience building strong customer loyalty.
• Has an excellent understanding of the local retail environment.
• Active in their community.
• Self-motivated and eager to learn.
• Team player.
• Passionate about the sport industry.
• Digitally savvy.
• Is willing to work a flexible schedule that includes evenings, weekends, and bank holidays.

Minimum Job Qualifications

• Demonstrated ability to build and motivate teams.
• Excellent organizational skills and ability to work to deadlines and targets.
• Accuracy and attention to detail.
• Ability to train and delegate effectively.
• Customer service experience with excellent customer service skills.
• Strong command of local language and English
• Participation or an interest in sports activities.
• PC literate, able to manage & learn new systems, Excel and Word proficient; Good command of MS Office is an advantage.

Dodatkowe informacje

What We Offer

• Medical Health Coverage
• Company life insurance
• Monthly bonus scheme
• Discounts on AmerSports products including Salomon, Arc'teryx, Peak Performance, Atomic and Wilson from day one