IT Knowledge Manager
2 tygodni temu
The role of the Knowledge Manager is essential in ensuring that technical and operational documentation is of high quality, well-organized, and easily accessible for various stakeholders within the organization. This role involves managing and improving the organization's knowledge base, promoting knowledge-sharing practices, and ensuring that documentation aligns with ITIL best practices. The Knowledge Manager will serve as a central point of contact for all knowledge management-related queries, ensuring that the organization maximizes the value of its knowledge assets.
This role is ideal for someone with a passion for knowledge management, excellent communication skills, and the ability to work with diverse technical teams to ensure efficient knowledge dissemination.
IT Knowledge Manager
Your responsibilities
- Verify the quality of technical and operational documentation to ensure clarity, accuracy, and usefulness.
- Coordinate and/or create operational documentation where necessary to fill gaps or enhance existing materials.
- Translate technical documentation into user-friendly knowledge articles tailored to the needs of different audiences.
- Support the process of capturing new knowledge using the IT Knowledge Management System.
- Ensure that knowledge articles are simple, easy to access, and structured for ease of maintenance in alignment with organizational needs.
- Drive consistency in documented knowledge base (KB) articles and solutions.
- Maintain relevant content to support new team members and ongoing training initiatives.
- Encourage employees at all levels to share knowledge effectively and efficiently.
- Act as a single point of contact for all Knowledge Management-related inquiries.
- Monitor progress and learning processes by tracking engagement levels, project outcomes, and key performance metrics.
- Adhere to ITIL best practices in knowledge management activities.
Our requirements
- Strong understanding and practical experience with ITIL frameworks.
- Previous experience in a Knowledge Management role with a proven track record of improving knowledge-sharing practices.
- Strong analytical and critical thinking skills, with the ability to translate complex technical data into clear and comprehensible documentation.
- Experience in managing multiple stakeholders across different organizational levels.
- Hands-on experience with IT Service Management (ITSM) tools, with a focus on the Knowledge Management module.
Aplikuj
-
IT Knowledge Manager
2 tygodni temu
Warszawa, Mazovia, Polska B2B S.A. Pełny etattechnologies-expected : ITIL about-project : The role of the Knowledge Manager is essential in ensuring that technical and operational documentation is of high quality, well-organized, and easily accessible for various stakeholders within the organization. This role involves managing and improving the organization's knowledge base, promoting...
-
Knowledge Manager
3 tygodni temu
Warszawa, Mazovia, Polska HAYS POLAND Sp. z o.o. Pełny etatKnowledge Managerlokalizacja: Warszawa (mazowieckie)numer referencyjny: 1191030/jobs.plHays IT Contracting is a cooperation based on B2B rules. We connect IT specialists with the most interesting, technological projects on the market. Join the group of 500 satisfied Contractors working for Hays' clientsFor our Client we are currently looking for Candidates...
-
Corporate Knowledge Manager
7 dni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatJob Requirements:To succeed as a Corporate Knowledge Manager at TN Poland, you will need to hold a bachelor's degree in business administration, business informatics, knowledge management, or similar concentration.You should have at least 1-2 years of experience in a related field or area of knowledge management, with good verbal and written communication...
-
IT Knowledge Management Expert
7 dni temu
Warszawa, Mazovia, Polska HAYS POLAND Sp. z o.o. Pełny etatAbout the RoleWe are looking for an experienced IT Knowledge Management Expert to join our team. As a key member of our team, you will be responsible for managing knowledge within our organization, ensuring that information is accurate, up-to-date, and easily accessible.In this role, you will work closely with various stakeholders to gather and disseminate...
-
Senior Financial Operations Manager
2 dni temu
Warszawa, Mazovia, Polska GfK Growth from Knowledge Pełny etatAt GfK Growth from Knowledge, we are seeking a highly skilled Senior Financial Operations Manager to join our YouGov Shopper Intelligence finance team in Poland.Job OverviewThis role will be responsible for managing financial operations, ensuring accuracy in reporting, and optimizing our accounting processes. We require someone with excellent analytical and...
-
IT Risk Manager
6 dni temu
Warszawa, Mazovia, Polska Global Enterprise Partners Pełny etatIT Risk Manager - WarsawWe are looking for an IT Risk Manager to join our team in Warsaw for a 12-month engagement.About the Role:Manage and mitigate IT risks to ensure business continuity.Develop and implement risk management strategies.Collaborate with IT and Business teams to ensure IT security compliance in the region.Requirements:A minimum of 3-5 years...
-
IT Operations Manager
7 dni temu
Warszawa, Mazovia, Polska Visa Inc. Pełny etatWe are seeking an experienced IT Operations Manager to lead our IT operations team.Job DescriptionThe successful candidate will be responsible for:Leading a team of system administrators and engineers to ensure smooth operation of our IT infrastructureDeveloping and implementing process improvements to increase efficiency and productivityCollaborating with...
-
IT Project Manager @
7 dni temu
Warszawa, Mazovia, Polska Dogtronic Solutions Pełny etatWe are seeking a highly motivated, experienced IT Project Manager to join dynamic international team of our partner i.e. global FMCG branch leader. The ideal candidate will play a crucial role in managing key projects side by side with country representative. RECRUITMENT PROCESS 01. CV & Portfolio Send us your CV and don't forget to attach your best projects...
-
Project Manager
6 dni temu
Warszawa, Mazovia, Polska DPDgroup IT Solutions Pełny etatIf you want to use your project management experience to develop and introduce products to new markets and you are looking for a dynamic, international company that will allow you to grow, apply to us :) Your responsibilities: Agile Project Team management within larger Program (international) project plan management in line with Program requirements ...
-
IT Infrastructure Manager
7 dni temu
Warszawa, Mazovia, Polska IOV Omnibusverkehr GmbH Ilmenau Pełny etatWe're seeking an IT Infrastructure Manager to oversee the management of our growing IT infrastructure. In this role, you will be responsible for administering Google G Suite, including Gmail, Google Drive, and other associated applications.You will also oversee JAMF administration for macOS and iOS device management, ensuring devices are properly configured...
-
IT Support Specialist
2 dni temu
Warszawa, Mazovia, Polska Thrive IT Systems Pełny etatJob DescriptionWe are seeking a highly skilled and experienced IT Support Specialist to join our team at Thrive IT Systems. As a key member of our service desk, you will be responsible for providing exceptional technical support to our customers, resolving a wide range of Windows applications issues, and ensuring timely and accurate resolution of technical...
-
Junior IT Manager
3 tygodni temu
Warszawa, Mazovia, Polska Procter And Gamble Polska Sp. z o.o. Pełny etatJunior IT Manager47_R000102964ObowiązkiApplication Engineer- coordinate technical changes and requirements and establish the right user experience. Acquire and use your technical knowledge for the purpose of specific application. You will have opportunity to operate on one of the following IT platforms: MS Azure, Salesforce, Magento, Oracle Siebel, Google...
-
IT Infrastructure Engineer
3 dni temu
Warszawa, Mazovia, Polska Lan IT 24 GmbH Pełny etat**About Our Job**OverviewWe at Lan IT 24 GmbH are looking for a skilled SCCM Administrator to join our team. As a key member of our infrastructure team, you will be responsible for providing daily support for the SCCM environment, designing and implementing scripting solutions, and optimizing delivery using BranchCache design...
-
Project Manager
3 tygodni temu
Warszawa, Mazovia, Polska DPDgroup IT Solutions Pełny etatIf you want to use your project management experience to develop and introduce products to new markets and you are looking for a dynamic, international company that will allow you to grow, apply to us :)Your responsibilities:Agile Project Team management within larger Program (international) project plan management in line with Program requirements...
-
IT Site Manager
3 tygodni temu
Warszawa, Mazovia, Polska HAYS POLAND Sp. z o.o. Pełny etatIT Site Managerlokalizacja: Warszawa (mazowieckie)numer referencyjny: 1190422/jobs.plforma zatrudnienia: Pełny etatFor a medical device company, we are looking for a hands-on IT Site Manager. That is a role without team, focused on managing IT services and operations. This will be first person hired in IT in Poland and will be responsible for 2 other...
-
Configuration Manager Specialist
3 dni temu
Warszawa, Mazovia, Polska Lan IT 24 GmbH Pełny etat**Job Description**About UsLan IT 24 GmbH is a leading provider of IT solutions, and we are currently seeking an experienced SCCM Administrator to join our team.Key ResponsibilitiesProvide daily support for the SCCM environment, including resolving incident tickets, service requests, change tickets, and disaster recovery tests.Design and implement scripting...
-
IT Operations Manager
3 dni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatTN Poland is seeking a highly motivated IT Operations Manager to oversee the day-to-day operations of our IT systems. As an IT operations manager, you will be responsible for ensuring the reliability, scalability, and performance of our infrastructure.The ideal candidate will have experience managing large-scale IT systems, including servers, storage,...
-
Senior IT Project Manager, Warsaw
3 tygodni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatProject Manager - IT Contract LogisticsWe are seeking a highly skilled Project Manager to oversee the delivery of IT solutions, services, or products that satisfy business demands and requirements in our IT Contract Logistics team.Key Responsibilities:Manage multiple projects simultaneously, ensuring timely and cost-effective delivery.Create project plans,...
-
IT Project Manager
2 dni temu
Warszawa, Mazovia, Polska Stock Polska Pełny etatJob OverviewAt Stock Polska, we are seeking a highly skilled and experienced IT Project Manager to lead our Group IT projects. The successful candidate will be responsible for the management and delivery of multiple IT projects simultaneously, ensuring they meet scope, timeline, budget, and quality requirements.
-
IT Portfolio Manager
7 dni temu
Warszawa, Mazovia, Polska CloudFerro Sp. z o Pełny etatCloudFerro Sp. z o. is a leading provider of cloud data processing services, and we are looking for a highly skilled IT Portfolio Manager to join our team. The successful candidate will be responsible for managing IT portfolios, working closely with our technical teams to define project scope, plan, implement, and maintain cloud-based solutions.The ideal...